Community Manager - Pilot & Park

Greystar•Savannah, GA

3d•$85,000 - $95,000•Onsite

About The Position

The Community Manager manages the day-to-day operations of two or more assigned properties, including team members, daily activities, and resources, to achieve established financial and operational goals. The role ensures property operations comply with company policies and procedures and applicable laws and regulations governing multifamily housing. This position is for a mid-rise property in the lease-up stage with 278 units and a Monday–Friday schedule. Responsibilities include budgeting and financial reporting, revenue and expense management, vendor invoice approval, lease enforcement, marketing and leasing strategy, resident satisfaction and retention, property inspections, staff supervision, and owner relationship management. The position also completes accounting, financial, administrative, and other reports. In California, the Community Manager additionally uses the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized. The role is based in an office environment with frequent exposure to outdoor conditions and requires access to all interior and exterior areas of the property. Routine local travel may be required. The posted salary range is $85,000–$95,000, with possible performance-based bonus eligibility.

Requirements

At least 4–6 years of relevant experience in property management, sales, marketing, and customer service.
Ability to manage day-to-day apartment community operations, resolve customer complaints, complete financial records and reports, increase sales revenue, and coordinate team work.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Required licenses and/or certifications for applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; ensure other onsite staff with golf-cart access also have valid licenses.
Proficiency with internet, word processing, spreadsheet, and database-management programs.
Management and supervisory skills to hire, lead, direct, evaluate, and manage staff, including maintenance specialists.
Ability to access all interior and exterior areas of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency in property-management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Provide input into property budgets by analyzing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring rent and fees are collected and posted on time, making bank deposits, and preparing and reviewing monthly financial reports.
Approve vendor, contractor, and service-provider invoices; reconcile work or purchases; verify insurance certificates; code charges; and coordinate related communications.
Control expenditures within the approved budget and manage the petty cash fund.
Oversee lease enforcement, including application approvals, discounts and renewals, inspections, notices, evictions, and allowable fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by responding to concerns and requests, resolving service issues, and ensuring maintenance staff meet service-request standards.
Conduct property inspections and take action to ensure the property, grounds, buildings, and amenities meet safety, cleanliness, appearance, and appeal standards.
Interview, hire, orient, train, and manage property staff performance in accordance with company policies and practices.
Support client and owner relationships through meetings, property tours, performance updates, and responses to requests.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
For California positions, manage lease documentation using the California-specific Lease File Checklist.

Benefits

Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible weekly, monthly, and/or quarterly bonuses for onsite property positions, subject to applicable program terms.