Community Manager - Bell Marymoor Park

Bell Partners•Redmond, WA

About The Position

The Community Manager leads and directs all operations at the community to ensure quality services and a high degree of customer satisfaction. The role motivates and manages community staff, supports resident satisfaction, and oversees recruiting, hiring, onboarding, and associate feedback. The manager also handles property performance, leasing, budgeting, marketing, contract services, and routine capital projects.

Requirements

  • BA/BS in business, sales, or a related field, relevant experience, or a combination.
  • Successful supervisory experience.
  • Strong marketing skills.
  • Advanced mathematical skills and the ability to analyze and explain financial reports.
  • Strong working knowledge of MS Office Suite, including MS Excel.
  • Superior interpersonal skills and the ability to provide exceptional customer service.
  • Strong time management skills and the ability to multitask.
  • Demonstration of Bell Core Values.
  • Ability to walk, bend, reach, climb, and lift up to 30 lbs.
  • Ability to work with mechanical and electrical equipment, as well as hazardous materials.
  • Must be comfortable with heights and moving heavy objects.

Nice To Haves

  • Three or more years of experience in a property management role preferred.
  • Knowledge of Yardi Voyager or similar programs preferred.

Responsibilities

  • Motivate associates through recognition programs, training, and team building.
  • Ensure the team meets BAL strategic drivers.
  • Train staff members on proper leasing techniques and resident service.
  • Maximize property performance, including walking the grounds and inspecting apartments.
  • Tour visitors and guests to show amenities, apartments, models, and the community.
  • Conduct regular performance appraisals and address employee relations or associate concerns.
  • Maintain complete and accurate associate files and promote associate satisfaction, measured by periodic surveys.
  • Conduct weekly meetings with leasing and maintenance staff.
  • Develop and administer the community budget, and evaluate unit prices in accordance with the market and budget goals.
  • Develop an annual marketing plan and conduct monthly marketing reviews.
  • Obtain bids for contract services and oversee routine capital projects, coordinating with Construction Services as necessary.
  • Hold responsibility for 35% of leasing activities.
  • Maintain regular attendance and punctuality.
  • Recruit, hire, onboard, manage, and provide feedback to associates.

Benefits

  • Opportunities for career growth.
  • Total rewards benefits package.
  • Cell phone allowance.
  • Family health insurance.
  • 401(k) match.
  • Vacation, personal days, and sick time.
  • Customized training programs.
  • Associate referral bonus plan.
  • Diverse, equitable, and inclusive work environment.
  • A culture that empowers associates to make a difference.
  • Performance-based incentive compensation opportunities.
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