Community Manager - 5720

Guardian Real Estate Services LLC•Sequim, WA
•$26 - $27•Onsite

About The Position

Guardian is hiring a full-time Community Manager for Suncrest Village, a 37-unit affordable LIHTC/RD/senior apartment community in Sequim, Washington. The Community Manager ensures the property meets ownership goals, follows Guardian policies and procedures, and complies with Fair Housing, landlord-tenant, and other applicable laws. The role supervises property staff and vendors, supports residents through outstanding customer service, maintains curb appeal and proactive property maintenance, safeguards the property's financial health, ensures compliance with government and property program requirements, and completes required paperwork and reports on time. The position requires managing multiple sites and a general understanding of affordable property management operations. The schedule is 35–40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m. The Community Manager is required to live on site; a two-bedroom CAU is provided. Compensation is $26–$27 per hour, depending on experience, with housing and bonus potential. The Community Manager manages property operations and finances, supports budget development and analysis, maintains affordable-program compliance, handles resident certifications and leasing, supervises staff, coordinates vendors, and works with corporate departments and the Regional Property Manager. Guardian offers training and opportunities for professional growth and upward mobility.

Requirements

  • High school diploma or GED.
  • At least two years of experience managing a multifamily community.
  • At least one year of experience working in affordable housing or a relevant industry.
  • At least one year of prior supervisory experience.
  • Strong understanding of, and willingness to enforce, Fair Housing and Washington State landlord-tenant laws.
  • Excellent attention to detail and organizational skills.
  • Strong customer service skills.
  • Strong mathematical skills and a basic understanding of property budgets.
  • Basic technology, internet, and general computer skills, and willingness to learn new programs.
  • Ability to speak, read, and write in English.
  • Ability to communicate effectively and promptly, verbally and in writing.
  • Ability to complete required company training within specified deadlines and attend additional training sessions as required.
  • Ability to perform essential duties satisfactorily, with or without reasonable accommodation.
  • Ability and willingness to manage multiple sites.
  • Ability to live on site.

Nice To Haves

  • Specific knowledge of LIHTC and Rural Development program requirements is strongly preferred.

Responsibilities

  • Represent Guardian positively and professionally and coordinate the company's efforts to meet and exceed property management obligations.
  • Manage property operations in compliance with local, state, and federal laws, including Fair Housing, landlord-tenant laws, and OSHA requirements.
  • Assist the Regional Property Manager with developing operating income and expense budgets and capital budgets.
  • Analyze and report monthly financial statements, budget variances, cash management, and receivables collection strategies.
  • Administer budgets, review operations, and recommend corrective actions to improve efficiency, resident and owner satisfaction, and profitability.
  • Ensure compliance with affordable housing program requirements and complete resident income certifications and recertifications accurately and on time.
  • Collect and document revenues in accordance with tenant lease obligations and company accounts-receivable policies.
  • Maintain confidentiality of resident, property, owner, and company information.
  • Direct, hire, develop, evaluate, coach, and discipline property staff, and coordinate staff discharges with direction from the Regional Property Manager and Corporate HR.
  • Record time worked and follow timekeeping procedures, including daily approval of site staff time records.
  • Administer leasing activities, review tenant billings and lease clauses, prepare vacancy reports, enforce tenant compliance, and perform landlord obligations.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Collect delinquent accounts within legal guidelines and coordinate with accounting to maintain accurate rent rolls and accounts receivable.
  • Work with the Regional Property Manager to identify, engage, and supervise vendors.
  • Approve invoices for property goods and services in accordance with company and owner standards and the property budget.
  • Coordinate with corporate departments and maintain collaborative working relationships with coworkers.
  • Prepare and lead site staff meetings, including monthly safety meetings, and submit meeting minutes to the corporate office.
  • Seek improvements to work processes and results to meet resident needs, ownership objectives, and company standards.
  • Perform other duties assigned by the Regional Property Manager.

Benefits

  • Medical, vision, and prescription insurance.
  • Dental insurance.
  • Medical and dependent care flexible spending accounts.
  • Life and AD&D insurance.
  • Employer-matched 401(k).
  • 10 days of vacation per year.
  • Washington State paid sick time at one hour for every 30 hours worked.
  • 11 paid holidays, one birthday holiday, and one flex holiday.
  • Employee Assistance Program.
  • On-site two-bedroom CAU housing provided.
  • Bonus potential.
  • Training and opportunities for professional growth and upward mobility.
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