Community Manager - Kabin

RangeWater•Denver, CO

3d•Onsite

About The Position

The Community Manager manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures the property operates in compliance with company policies and procedures and with laws and regulations governing multifamily housing operations. The Community Manager leads and evaluates employees; recruits, hires, orients, and trains team members; supports revenue goals through sales and marketing strategies; and oversees property budgeting, forecasting, financial reporting, invoicing, and profitability. The role monitors market and economic trends, keeps current with changes in technology and industry practices, and recommends improvements. Responsibilities also include lease enforcement, client and owner communication, contractor and vendor management, property safety and appearance, maintenance service standards, and resolving resident and customer complaints. The position includes routine local travel and may require non-local travel for business responsibilities. The role is based in an office environment with frequent exposure to outdoor elements.

Requirements

High school diploma or GED equivalent.
One to three years of supervisory experience, with skills sufficient to hire, lead, direct, evaluate, and manage team members.
Valid current driver's license.
Ability to perform essential job functions unaccompanied.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to communicate, present, and deliver information effectively and connect with people at all levels.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittently sit and perform keyboard work.
Availability to work weekends when scheduled.

Nice To Haves

Multifamily property management experience.
Property management, sales, marketing, and customer service background sufficient to manage day-to-day apartment community operations.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Manage and coordinate team members’ daily activities and property resources to meet budgeted financial and operational goals.
Ensure property operations comply with company policies and procedures and applicable laws and regulations.
Manage the team and conduct employee evaluations; interview, hire, orient, and train new hires.
Meet revenue targets by increasing sales and implementing short- and long-term marketing and leasing strategies.
Identify areas for property improvement.
Model budgets, forecast performance, and analyze and manage profitability.
Complete financial records, documents, and reports; manage invoicing.
Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
Enforce lease terms through apartment inspections, evictions, collections, notifications, and other processes outlined in lease agreements, taking appropriate action.
Conduct property tours, update clients on property performance, and meet with clients as needed.
Manage contractors and vendors.
Oversee property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
Ensure the property maintenance team complies with company standards for service requests.
Resolve customer complaints and issues.
Shop competing properties and build relationships within the market and industry.
Perform other duties as assigned.
Work weekends when scheduled.
Make routine local trips for business errands, meetings, and training; travel outside the local area when business responsibilities require it.