Community Manager

Hillpointe•Pendergrass, GA

About The Position

The Community Manager is responsible for the efficient day-to-day operations of the property, meeting financial goals while maintaining regulatory compliance and providing exceptional resident experiences. The role fosters a vibrant community culture, supports marketing strategies to improve occupancy, and embraces innovative property-management practices. Duties include budget oversight, revenue optimization, vendor management, lease administration, and using technology to support efficient operations, data-driven decisions, and communication. The Community Manager supports the Regional Manager, maintains property amenities and units, coordinates with facilities maintenance, oversees invoice submissions, conducts property walks, and looks for additional revenue opportunities. The role requires effective communication, proficiency with common office and database applications, and strong property-management software skills. A high school diploma or equivalent is required; property-management experience is preferred. The Community Manager must hold a valid driver’s license, work a flexible schedule, and remain available by phone or email except during approved time off. Routine local travel may be required. Employees work in an office environment and may frequently be exposed to outdoor conditions, including unpleasant or hazardous temperatures, weather, odors, or landscape. The position requires access to all interior and exterior areas of the community and amenities, and the ability to maneuver weights up to 20 pounds independently and 50 pounds with assistance. Required licenses or certifications are those applicable under state and local jurisdictions.

Requirements

Effective written and verbal communication skills, including the ability to understand and complete legal documents, explain apartment features, and answer questions about community operations.
Proficiency with Internet, word processing, spreadsheet, and database management programs.
Strong proficiency with property-management software; Entrata is preferred.
Mathematical skills to calculate percentages and complete financial records, budgets, and fiscal reports.
High school diploma or equivalent education.
Valid driver’s license for driving on property and visiting properties.
Ability to work a flexible schedule and remain available by phone and/or email except during approved time off.
Ability to physically access all exterior and interior parts of the community and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Must hold licenses and/or certifications required by state and local jurisdictions.

Nice To Haves

Property-management experience preferred.
Proficiency with Entrata property-management software.

Responsibilities

Support the Regional Manager in reaching, exceeding, and maintaining budgeted occupancy and rent levels.
Create a cool, fun, and energetic environment where people want to live.
Provide resident services onsite.
Maintain amenities to like-new standards.
Ensure units are like-new for new move-ins.
Serve as a liaison between the Facilities Maintenance Group and property-level needs.
Ensure accounts payable and invoices are submitted appropriately for payment.
Conduct regular property walks to maintain the value of the asset.
Explore additional revenue opportunities.
Oversee budgets, revenue optimization, vendors, and lease administration.
Leverage technology for streamlined operations, data-driven decision-making, and effective communication.
Travel locally as needed for bank deposits, business meetings, training, conferences, or other duties.