Community Manager - Tampa, FL

RangeWater Real Estate•Tampa, FL

About The Position

The Community Manager manages and coordinates the property team’s daily activities and resources to achieve established budgeted financial and operational goals. The role ensures property operations comply with Company policies and procedures and with laws and regulations governing multifamily housing. The manager oversees team members, property performance, leasing and marketing, financial reporting and analysis, lease enforcement, client and vendor relationships, property safety and appearance, maintenance service standards, and resident customer service. The position is based in Tampa, Florida. The work schedule is 40 hours in a regular work week, with weekend work when scheduled. The role works in an office environment and has frequent exposure to outdoor conditions that may be unpleasant or hazardous. Routine local travel and possible non-local business travel may be required.

Requirements

High school diploma or GED equivalent.
One to three years of supervisor experience, with skills sufficient to hire, lead, direct, evaluate, and manage subordinates and team members.
One to three years of multifamily property management experience.
Valid current driver’s license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency in internet, word processing, spreadsheet, and database management programs for reporting.
Ability to work weekends when scheduled and perform essential job functions unaccompanied.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
Ability to work in an office environment and frequently encounter outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape.
Ability to undertake routine local business travel; non-local business travel may also be required.

Nice To Haves

Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Manage team members, conduct employee evaluations, and interview, hire, orient, and train new hires.
Meet targeted revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies; identify areas for property improvement.
Model budgets, forecast, analyze and manage profitability, complete financial records and reports, and manage invoicing.
Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements; stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
Manage lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under lease agreements.
Manage client and owner relationships by conducting property tours, providing performance updates, and meeting with clients as needed; manage contractors and vendors.
Oversee property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and employee, visitor, or resident injuries or accidents; ensure the maintenance team meets Company service-request standards.
Resolve customer complaints and issues.
Shop competing properties and build relationships in the market and industry.
Perform other duties as assigned.