Community Manager

RemotelyHR•Fullerton, CA

26d•Onsite

About The Position

S&S Property Management, Inc. is a full-service property management company specializing in the management of multi-family apartment buildings in Fullerton, California. We have an exciting opportunity for a motivated, reliable, and experienced Community Manager to lead on-site operations, including direct oversight of property staff, on a 250-unit community in Fullerton, CA. We offer a competitive salary, including commissions, and exceptional benefits: comprehensive medical, dental, vision, 401k plan, paid holidays, vacation days, sick days, housing discount and much more.

Requirements

Minimum 5+ years residential property management experience and 3+ years prior Community Manager experience in a 200 unit+ multi-family community.
Demonstrated experience leading and supervising on-site staff
General office, bookkeeping and sales skills
Positive attitude with excellent oral and written communication skills
Computer literate, including Microsoft Office Suite
Team Oriented
Experience with Yardi property management software
Understanding of Landlord-Tenant Law and Fair Housing Laws
Successful completion of background check, credit check, E-verify, and drug test required for all team members.

Responsibilities

Provide strong, organized and effective leadership in a fast-paced environment.
Lead, supervise, and coordinate the daily activities of office staff.
Work with maintenance supervisors to ensure work orders are satisfactorily addressed in a timely fashion and vacant unit turns are delivered on schedule and to Company standards.
Effective understanding of leasing office and maintenance operations of an apartment community
Ensure resident files and Yardi data are maintained and accurate
Ensure prospective Residents (via telephone or in person), determine their needs and preferences, professionally present community and apartments
Assist Prospective Residents complete lease applications, process verifications, and notify Prospective Residents of the results
Respond to all Resident inquiries and complaints in a timely and professional manner.
Accept service requests from Residents and work with maintenance supervisors to manage workflow and prioritization with the Maintenance Team for prompt processing
Maintain accurate records, issue violation notices, prepare lease documents and related occupancy paperwork.
Update daily vacancy reports, activity reports, etc. on a daily basis.
Enforce Company policies and Community rules with prompt conflict resolution and consistent follow-up.
Maintain awareness of local market conditions and trends.
Collect rents, post payments, and make deposits as directed.
Keep Resident ledgers accurate and promptly resolve any errors.
Optimize NOI through consistent monitoring of budget and prompt payment of invoices.
Provide superior customer service and communication to our Current Residents and Prospective Residents
Maintain positive relations with Vendors
Coordinate closely with vendors and maintenance staff to ensure unit readiness, preventative maintenance, and capital projects are executed efficiently