Part-Time Community Manager

TREK Development Group•Baden, MD

5d•Onsite

About The Position

TREK Development Group is seeking a part-time Community Manager for its Sisters of St Joseph property, which has a combined 23 units. The Community Manager is responsible for the community’s financial, physical, and overall operations; activating TREK’s Hospitality Covenant; and managing the on-site team. The role focuses on maximizing occupancy and revenue, minimizing operating expenses, maintaining the property, and supporting a high-quality, community-focused living environment. The position requires friendly delegation and follow-up with staff and residents, and encourages shared investment in the community. Under the direction of the Regional Manager, the Community Manager leads the on-site team, oversees property upkeep and janitorial work, develops positive relationships with residents, and manages the property’s finances, leasing, compliance, and resident and vendor records. The role also includes maintaining knowledge of applicable affordable housing programs and meeting relevant property standards and regulatory requirements.

Requirements

A college degree in a related field or at least five years of progressive experience in property management, hotels, hospitality, or retail.
At least three years of experience in property management, hotels, hospitality, or retail.
Experience supervising a minimum team of two people, including hiring, performance management, and training.
Strong experience with Microsoft Word, Excel, Outlook, and RealPage or other industry software.
Excellent verbal and written communication skills.
Child abuse clearances and background checks are required.
Ability to meet deadlines.
Ability to move equipment weighing up to 50 pounds across the site.
Ability to regularly move around the building or site and occasionally move around inside the office to access files and office machinery.
Ability to work constantly in outdoor weather conditions.
Ability to travel if business needs require it.

Nice To Haves

Experience managing tax credit properties and meeting the needs of low-income residents.
Industry designations such as COS, LIHTC, ARM®, or CPMC®.
Ability to achieve certification within six months of hiring to meet site- or area-specific needs.
Real estate license; the license may be required within the first year of employment or sooner if state law requires it.
Knowledge of federal Fair Housing laws and guidelines.
Experience with recertifications.

Responsibilities

Model, promote, communicate, and uphold the Hospitality Covenant; support staff and residents and hold them accountable.
Supervise and direct on-site team members, encourage ideas for efficiencies and reduced overtime, and manage performance through reviews and ongoing conversations.
Coordinate property upkeep through inspections and delegation of maintenance, curb appeal, apartment inspections, janitorial tasks, safety, and preventive maintenance; manage the work order system and follow up on priority tasks.
Perform janitorial duties, including cleaning buildings, offices, common areas, amenities, hallways, stairwells, and elevators.
Build positive relationships with residents, involve them in community problem solving, and support resident-led initiatives.
Review monthly operating budget reports and general ledger details; ensure bills are paid and coded accurately, provide timely changes to accounting, and create or review accruals as needed.
Meet monthly budgeted revenue, operating expense, and cash flow goals; explain budget variances orally and in writing and provide plans to address them.
Manage nonpayment-of-rent legal proceedings, including notices to quit, housing court cases with TREK’s attorney, and follow-up on court rulings, payment agreements, or evictions.
Apply for and implement annual rent increases in accordance with program guidelines.
Lease units according to the approved tenant selection or A&O plan and maintain occupancy at 98% or above.
Ensure compliance with the Affirmative Fair Housing Marketing Plan, Regulatory Agreement, funding program requirements, and federal, state, and local requirements.
Meet applicable HQS and REAC standards, including achieving or maintaining a minimum score of 85.
Stay current and knowledgeable about applicable affordable housing programs.
Update and follow LEP and LAP plans as provided by compliance.
Create and follow an energy conservation plan.
Provide notification and thorough incident reporting in accordance with risk management requirements.
Maintain on-site resident and vendor files in compliance with TREK, agency, and regulatory standards.