Community Manager - Park Place - Waxahachie, TX

Valiant Residential, LLC • Waxahachie, TX

10h

About The Position

Valiant Residential is seeking a Community Manager to supervise, control, and plan the day-to-day activities of an apartment community. The role implements company policies, procedures, and programs to maintain a well-managed, well-maintained property, operate within established management guidelines, and ensure compliance with regulatory agencies and investors.

The Community Manager leads on-site personnel and oversees personnel administration, financial and administrative records, budgets, leasing and resident relations, property maintenance, risk management, inspections, contractors, and enforcement of community policies. The position requires availability for emergencies 24 hours a day, seven days a week unless the regional property supervisor has been notified, and the ability to work evenings and weekends.

Requirements

• At least 3 years of property management experience.
• Ability to apply logical thinking to define problems, gather relevant data, establish facts, draw conclusions, and take appropriate action.
• Strong verbal and written English communication skills for interacting with team members, residents, vendors, and other stakeholders.
• Obtain Fair Housing certification before interacting with prospects or residents.
• Computer skills, including keyboarding, internet searches, math, Microsoft Word, Excel, and Outlook, and community software applications.
• Knowledge of OSHA laws and regulations.
• Ability to work evenings and weekends and be available for emergencies 24 hours a day, seven days a week unless the regional property supervisor has been notified.
• Maintain a neat, clean, and professional appearance during the workday and whenever present in the community.
• Comply with expectations in the Employee Handbook.
• Successfully pass a drug test.

Nice To Haves

• Bilingual Spanish skills.
• College degree.
• Accredited Resident Manager (ARM) certification.

Responsibilities

• Screen, hire, orient, and train new personnel using company directives and established techniques.
• Support staff, encourage teamwork, lead by example, and ensure timely completion of personnel administration, including evaluations, salary reviews, timesheets, and status changes.
• Determine transitions and promotions for on-site personnel and report work-related injuries.
• Maintain accurate community transaction records and submit reports, including rent rolls, delinquency reports, move-in and move-out information, accounts payable, and office supply orders.
• Prepare annual budgets and income projections; ensure rents and fees are collected, posted, and deposited; review, code, and approve invoices; and make daily bank deposits.
• Ensure the property is rented to capacity and use marketing strategies to attract prospective residents.
• Oversee assistant community managers’ and leasing agents’ application of policies and procedures, including wait lists, phone techniques, application verification, and notifications.
• Ensure leasing practices comply with federal, state, and local laws; obtain credit and criminal reports; and apply company standards for income and rental history.
• Prepare, process, and sign leases and related forms, or supervise others performing these tasks.
• Collect rent and late charges, manage delinquent accounts, pursue lease renewals, and send renewal notices at least 45 days before lease expiration.
• Supervise leasing employees and ensure effective closing techniques.
• Handle evictions and landlord liens; maintain resident files, including move-in sheets, move-out notices, security dispositions, and warnings.
• Ensure residents have a clean, safe, and well-maintained community; oversee maintenance requests and resident notifications about delays; maintain common areas; and ensure make-ready units are available.
• Oversee risk management and emergency procedures; handle emergencies; immediately report accidents and emergencies to the Regional Community Supervisor and prepare required reports.
• Continually inspect the property and improvements, record deficiencies, and take appropriate action within budget limits.
• Maintain key-control coding for units and common areas, and monitor the parking lot for unauthorized vehicles.
• Review weekly reports for accuracy and completeness.
• Supervise outside contractors working on the property.
• As directed by the Regional Community Supervisor, prepare the property for code, mortgage, and other inspections.
• Report employee violations of company policy to the Regional Community Supervisor.
• Develop and enforce community policies and rules.

Benefits

• Competitive total compensation.
• Time off.
• Comprehensive benefits, including free health insurance options and 401(k) matching.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed