Financial Programs Coordinator

The Community Builders•Boston, MA

About The Position

The Community Life Financial Programs Coordinator oversees the Family Self-Sufficiency (FSS) Program at New Franklin Park Apartments in Dorchester. Reporting to the Community Life Senior Manager, the coordinator provides financial coaching to FSS participants and other residents interested in financial literacy and economic mobility support, both in person and through virtual platforms. The role conducts outreach and recruitment to meet enrollment and participation goals and supports participants in reaching financial benchmarks related to income and employment, credit and debt, savings, use of quality financial services, and asset development. A key focus is helping participants use escrow funds toward financial security and asset-development goals. The coordinator also organizes monthly or bi-monthly financial education workshops on subjects such as budgeting, employment, credit building, and homeownership. The position works with residents, TCB staff, and community partners, connects participants to local resources, documents services and outcomes in TCB's data collection system, and aligns initiatives with Community Life's outcomes, mission, and goals. The Community Life Financial Programs Coordinator participates in team meetings, training, and professional development, and performs other duties as requested. The Community Builders, Inc. (TCB) is a nonprofit developer, owner, and manager of affordable and mixed-income residential and commercial properties. Its Community Life model uses stable housing to connect residents with services, resources, and opportunities. The role is based at New Franklin Park Apartments in Dorchester, Boston, Massachusetts, and requires fluency in English and Spanish.

Requirements

Bilingual verbal and written fluency in both English and Spanish.
Ability to work occasional weekends and evenings.
Ability to collect, track, and understand data to assess programs and partnerships and inform strategies.
Ability to work in a timely, consistent, and professional manner with a high level of integrity and provide excellent customer service to residents and partners.
Excellent communication, organization, and writing skills.
Experience with daily data documentation.
Ability to create, recruit for, and teach financial education workshops.
Experience implementing programs and initiatives.

Nice To Haves

At least one year of experience as an FSS program coordinator, FSS coach, or financial coach.
Knowledge of the Dorchester neighborhood, particularly Codman Square.
Bachelor's degree preferred, with a focus in social work, human services, public health, community development, or a related field.
Experience working with families to support their aspirations.

Responsibilities

Oversee the FSS Program at New Franklin Park, including recruitment, coaching, training, reporting, and program administration.
Ensure compliance with the FSS program action plan and manual, including keeping up to date with HUD FSS changes and requirements.
Provide financial coaching to FSS participants and other residents, in person and through virtual platforms.
Conduct outreach and recruit participants to meet FSS enrollment and participation goals.
Help participants reach benchmarks in income and employment, credit and debt, savings, use of quality financial services, and asset development.
Help participants optimize escrow funds toward financial security and asset-development goals.
Coordinate monthly or bi-monthly financial education workshops, including topics such as budgeting, employment, credit building, and homeownership.
Build and maintain positive relationships with residents, TCB staff, community partners, and other stakeholders.
Engage participants to understand their strengths, needs, and aspirations, and connect them with local resources and opportunities.
Use TCB's data collection system to document services provided and outcomes achieved.
Align initiatives with the outcomes, mission, and goals of TCB Community Life.
Participate in ongoing professional and property management development and attend training and continuing education opportunities offered by Community Life and TCB.
Attend weekly meetings with the Community Life Senior Manager and CL site team.
Perform other duties and responsibilities as requested.