Community Liaison - Hospice

BrightSpring Health Services • Madison, TN

9d • Onsite

About The Position

Adoration Hospice is seeking a Community Liaison in Madison, Tennessee, covering Dickson, Cheatham, and Robertson Counties. The Community Liaison serves as the organization’s representative to healthcare professionals, community partners, and families, promoting hospice services and helping connect patients with compassionate end-of-life care. This is a full-time, Monday-through-Friday role involving community outreach, relationship building, education, referral coordination, and administrative work.

Adoration Health, an affiliate of BrightSpring Health Services, provides services in patients’ homes and supports patients, families, and caregivers. The organization describes its mission as helping patients live with dignity and find fulfillment while celebrating life with their families.

Requirements

• Bachelor’s degree in a related field.
• Prior experience in healthcare sales or hospice outreach.
• At least 2 years of healthcare marketing experience.
• Current and valid state driver’s license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Proficiency in healthcare and administrative software applications.
• Advanced analytical and problem-solving capabilities.
• Strong time-management, task-management, and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to collaborate professionally with people at all organizational levels and in the communities served.
• High standards of customer service and professionalism.

Nice To Haves

• Advanced degree or certification in healthcare marketing.
• Experience working with CRM systems and referral networks.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent the organization.
• Track and manage outreach activity in the CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals about hospice benefits and available support.
• Work with the care team to facilitate smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other administrative tasks on time.
• Follow healthcare rules and regulations.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
• Tuition discounts and reimbursement.
• 401(k) with company match.
• Generous paid time off.
• Mileage reimbursement.
• Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts. Benefits may vary by employment status.

What This Job Offers

• Job Type: Full-time