Community Liaison - Hospice

At-Heart Home Care & Hospice • Virginia Beach, VA

4d • $75,000 - $85,000

About The Position

At-Heart Home Care & Hospice is seeking a Community Liaison based in Virginia Beach, Virginia, covering the Tidewater area, including Chesapeake, Norfolk, Virginia Beach, and Portsmouth. This full-time, Monday–Friday role promotes hospice services to healthcare professionals, community partners, and families. The liaison represents the organization and helps connect patients and families with hospice support.

Requirements

• Bachelor’s degree in a related field.
• Prior experience in healthcare sales or hospice outreach.
• At least 2 years of healthcare marketing experience.
• Current, valid state driver’s license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Proficiency in healthcare and administrative software applications.
• Advanced analytical and problem-solving capabilities.
• Strong time-management and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to collaborate professionally with individuals at all organizational levels and within the communities served.
• Commitment to high standards of customer service and professionalism.

Nice To Haves

• Advanced degree or certification in healthcare marketing.
• Experience working with CRM systems and referral networks.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build and maintain relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent the organization.
• Track and manage outreach activity in the CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals about hospice benefits and available support.
• Coordinate with the care team to support smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and administrative tasks on time.
• Follow healthcare rules and regulations.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
• Tuition discounts and reimbursement.
• 401(k) with company match.
• Generous paid time off.
• Mileage reimbursement.
• Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts. Benefits may vary by employment status.

What This Job Offers

• Job Type: Full-time