Community Liaison - Hospice
About The Position
Hospice of the Midwest is seeking a Community Liaison in Monticello, Minnesota, to represent the organization and promote hospice services to healthcare professionals, community partners, and families. The role connects patients and families with hospice support and reflects the quality and compassion of the organization’s care. The Community Liaison builds referral relationships, conducts community outreach, educates professionals and families about hospice, and coordinates with the care team to support smooth referrals and quality care. This is a full-time, Monday-through-Friday position covering the Monticello, Minnesota area. The listed salary range is $75,000 to $88,000 per year. Hospice of the Midwest provides hospice services tailored to the needs of patients and families, with care delivered in home settings. It is an affiliate of Adoration Health.
Requirements
- Bachelor's degree in a related field.
- Prior experience in healthcare sales or hospice outreach.
- At least 2 years of healthcare marketing experience.
- Current and valid state driver’s license.
- Proof of auto insurance.
- Strong interpersonal and communication skills.
- Proficiency in healthcare and administrative software applications.
- Advanced analytical and problem-solving capabilities.
- Strong time-management and organizational skills.
- Ability to work independently with minimal supervision.
- Ability to collaborate professionally with people at all organizational levels and in the communities served.
- High standards of customer service and professionalism.
Nice To Haves
- Advanced degree or certification in healthcare marketing.
- Experience working with CRM systems and referral networks.
Responsibilities
- Visit hospitals, clinics, and senior care facilities to promote hospice services.
- Build strong, ongoing relationships with doctors, nurses, and referral partners.
- Attend community events to raise awareness and represent the organization.
- Track and manage outreach activity in the customer relationship management (CRM) system.
- Use market insights to plan and improve outreach efforts.
- Educate families and professionals about hospice benefits and available support.
- Work with the care team to ensure smooth patient referrals and quality care.
- Stay current on hospice care through training and self-learning.
- Complete reports, documentation, and other administrative tasks on time.
- Follow healthcare rules and regulations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Accounts
- Flexible Spending Accounts, including up to $5,000 for childcare
- Tuition discounts and reimbursement
- 401(k) with company match
- Generous paid time off
- Mileage reimbursement
- Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
