Community Liaison - Hospice

Hospice of the Midwest•Sioux City, IA

11d•Onsite

About The Position

Hospice of the Midwest is seeking a Community Liaison in Sioux City, Iowa, covering the Sioux City area. The role serves as the organization’s representative to healthcare professionals, community partners, and families, promoting hospice services and helping connect patients with compassionate end-of-life care. The position involves community outreach, relationship-building, education, referral coordination, and administrative follow-through. The schedule is full-time, Monday through Friday. Hospice of the Midwest provides hospice services tailored to the needs of patients and families, with care primarily delivered in the home. The organization is an affiliate of Adoration Health and emphasizes exceptional patient care, dignity, and compassion.

Requirements

Bachelor’s degree in a related field.
Prior experience in healthcare sales or hospice outreach.
At least 2 years of healthcare marketing experience.
Current and valid state driver’s license.
Proof of auto insurance.
Strong interpersonal and communication skills.
Proficiency in healthcare and administrative software applications.
Advanced analytical and problem-solving capabilities.
Effective time and task management and strong organizational skills.
Ability to work independently with minimal supervision.
Ability to collaborate professionally with people at all organizational levels and within the communities served.
High standards of customer service and professionalism.

Nice To Haves

Advanced degree or certification in healthcare marketing.
Experience working with CRM systems and referral networks.

Responsibilities

Visit hospitals, clinics, and senior care facilities to promote hospice services.
Build and maintain relationships with doctors, nurses, and referral partners.
Attend community events to raise awareness and represent the organization.
Track and manage outreach activity in the CRM system.
Use market insights to plan and improve outreach efforts.
Educate families and professionals about hospice benefits and available support.
Coordinate with the care team to support smooth patient referrals and quality care.
Stay current on hospice care through training and self-learning.
Complete reports, documentation, and other administrative tasks on time.
Follow applicable healthcare rules and regulations.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Flexible Spending Account, including up to $5,000 for childcare.
Tuition discounts and reimbursement.
401(k) with company match.
Generous paid time off.
Mileage reimbursement.
Wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts. Benefits may vary by employment status.