Community Liaison - Hospice

BrightSpring Health Services • Manchester, TN

9d

About The Position

Adoration Hospice is seeking a Community Liaison in Manchester, Tennessee, covering Coffee, Grundy, and Franklin Counties. The role represents the organization to healthcare professionals, community partners, and families, promoting hospice services and helping connect patients with compassionate end-of-life care. The position is full-time, Monday through Friday, and involves community outreach, relationship-building, education, referral coordination, and administrative work.

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in patients’ homes, supporting patients, families, and caregivers. The organization’s mission is to help patients live with dignity and fulfillment and celebrate a life well-lived.

Requirements

• Bachelor’s degree in a related field.
• Prior experience in healthcare sales or hospice outreach.
• At least 2 years of healthcare marketing experience.
• Current and valid state driver’s license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Proficiency with healthcare and administrative software applications.
• Advanced analytical and problem-solving capabilities.
• Strong time-management and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to collaborate professionally with people at all organizational levels and in the communities served.
• High standards of customer service and professionalism.

Nice To Haves

• Advanced degree or certification in healthcare marketing.
• Experience working with CRM systems and referral networks.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build and maintain relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent the organization.
• Track and manage outreach activity in the CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals about hospice benefits and available support.
• Coordinate with the care team to support smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other administrative tasks on time.
• Follow healthcare rules and regulations.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
• Tuition discounts and reimbursement.
• 401(k) with company match.
• Generous paid time off.
• Mileage reimbursement.
• Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level