Community Liaison - Hospice

Hospice of the Midwest•Monticello, MN
•$75,000 - $88,000

About The Position

Hospice of the Midwest is seeking a Community Liaison to promote hospice services in Monticello, Minnesota, and its coverage area. The liaison serves as a representative of the organization to healthcare professionals, community partners, patients, and families, helping connect people with compassionate end-of-life care. The role involves healthcare outreach and relationship-building, community engagement, education about hospice services, referral coordination, and administrative reporting. The schedule is full-time, Monday through Friday. The stated salary range is $75,000 to $88,000 per year.

Requirements

  • Bachelor’s degree in a related field.
  • Prior experience in healthcare sales or hospice outreach.
  • At least 2 years of healthcare marketing experience.
  • Current and valid state driver’s license.
  • Proof of auto insurance.
  • Strong interpersonal and communication skills.
  • Proficiency in healthcare and administrative software applications.
  • Advanced analytical and problem-solving capabilities.
  • Strong time-management and organizational skills.
  • Ability to work independently with minimal supervision.
  • Ability to collaborate professionally with people at all organizational levels and in the communities served.
  • High standards of customer service and professionalism.

Nice To Haves

  • Advanced degree or certification in healthcare marketing.
  • Experience working with CRM systems and referral networks.

Responsibilities

  • Visit hospitals, clinics, and senior care facilities to promote hospice services.
  • Build and maintain relationships with doctors, nurses, and referral partners.
  • Attend community events to raise awareness and represent the organization.
  • Track and manage outreach activity in the CRM system.
  • Use market insights to plan and improve outreach efforts.
  • Educate families and professionals about hospice benefits and available support.
  • Coordinate with the care team to support smooth patient referrals and quality care.
  • Stay current on hospice care through training and self-learning.
  • Complete reports, documentation, and administrative tasks on time.
  • Follow healthcare rules and regulations.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
  • Tuition discounts and reimbursement.
  • 401(k) with company match.
  • Generous paid time off.
  • Mileage reimbursement.
  • Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts. Benefits may vary by employment status.
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