Community Liaison - Hospice

BrightSpring Health Services • Baltimore, MD

7d

About The Position

Adoration Hospice is seeking a Community Liaison to represent the organization and promote hospice services to healthcare professionals, community partners, and families. The role covers Prince George’s County, with an office location in Baltimore, Maryland, and is scheduled full-time, Monday through Friday. The Community Liaison builds relationships and raises awareness of hospice care, educates people about hospice benefits, and works with the care team to support smooth patient referrals and quality care. The position also manages outreach activity, uses market insights to improve outreach, completes documentation, and follows healthcare regulations.

Requirements

• Bachelor’s degree in a related field.
• Prior experience in healthcare sales or hospice outreach.
• At least 2 years of healthcare marketing experience.
• Current and valid state driver’s license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Proficiency in healthcare and administrative software applications.
• Advanced analytical and problem-solving capabilities.
• Strong time-management and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to collaborate professionally with individuals at all organizational levels and within the communities served.
• High standards of customer service and professionalism.

Nice To Haves

• Advanced degree or certification in healthcare marketing.
• Experience working with CRM systems and referral networks.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent the organization.
• Track and manage outreach activity in the CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals about hospice benefits and available support.
• Work with the care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and administrative tasks on time.
• Follow healthcare rules and regulations.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
• Tuition discounts and reimbursement.
• 401(k) with company match.
• Generous paid time off.
• Mileage reimbursement.
• Wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts.

What This Job Offers

• Job Type: Full-time