Community Liaison - Hospice
About The Position
Hospice Home Care is seeking a Community Liaison based in Pine Bluff, Arkansas, covering Jefferson, Arkansas, and Lincoln counties. The Community Liaison represents the organization and promotes hospice services to healthcare professionals, community partners, patients, and families. The role builds referral relationships, raises awareness of hospice care, and helps connect patients with support. The schedule is full-time, Monday through Friday. Hospice Home Care, an affiliate of Adoration Health, provides hospice care to local patients and their families. Its holistic approach focuses on managing pain and other symptoms while offering emotional and spiritual support to families. Services include routine home care, respite, general inpatient care, and continuous care.
Requirements
- Bachelor’s degree in a related field.
- Prior experience in healthcare sales or hospice outreach.
- At least 2 years of healthcare marketing experience.
- Current and valid state driver’s license.
- Proof of auto insurance.
- Strong interpersonal and communication skills.
- Proficiency in healthcare and administrative software applications.
- Advanced analytical and problem-solving capabilities.
- Strong time-management and organizational skills.
- Ability to work independently with minimal supervision.
- Ability to collaborate professionally with people at all organizational levels and within the communities served.
- High standards of customer service and professionalism.
Nice To Haves
- Advanced degree or certification in healthcare marketing.
- Experience working with CRM systems and referral networks.
Responsibilities
- Visit hospitals, clinics, and senior care facilities to promote hospice services.
- Build ongoing relationships with doctors, nurses, and referral partners.
- Attend community events to raise awareness and represent the organization.
- Track and manage outreach activity in the CRM system.
- Use market insights to plan and improve outreach efforts.
- Educate families and professionals about hospice benefits and available support.
- Coordinate with the care team to support smooth patient referrals and quality care.
- Stay current on hospice care through training and self-learning.
- Complete reports, documentation, and administrative tasks on time.
- Follow healthcare rules and regulations.
Benefits
- Medical, dental, and vision insurance.
- Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
- Tuition discounts and reimbursement.
- 401(k) with company match.
- Generous paid time off.
- Mileage reimbursement.
- Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts. Benefits may vary by employment status.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
