Community Liaison - Hospice

BrightSpring Health Services • Sioux City, IA

9d

About The Position

Hospice of the Midwest is hiring a Community Liaison in Sioux City, Iowa. The role serves as the face of the organization, promoting hospice services to healthcare professionals, community partners, and families and helping connect patients with compassionate end-of-life care. The liaison represents the organization’s care and values while building community awareness and supporting patient referrals.

The position is full-time, Monday through Friday, and covers the Sioux City, Iowa area. Hospice of the Midwest provides hospice services tailored to the needs of patients and families, with a focus on care in the home.

Requirements

• Bachelor’s degree in a related field.
• Prior experience in healthcare sales or hospice outreach.
• At least 2 years of healthcare marketing experience.
• Current and valid state driver’s license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Proficiency in healthcare and administrative software applications.
• Advanced analytical and problem-solving capabilities.
• Strong organizational skills and the ability to manage time and tasks effectively.
• Ability to work independently with minimal supervision.
• Ability to collaborate professionally with people at all organizational levels and in the communities served.
• Commitment to high standards of customer service and professionalism.

Nice To Haves

• Advanced degree or certification in healthcare marketing.
• Experience working with CRM systems and referral networks.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent the organization.
• Track and manage outreach activity in the organization’s CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals about hospice benefits and available support.
• Work with the care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other administrative tasks on time.
• Follow healthcare rules and regulations.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
• Tuition discounts and reimbursement.
• 401(k) with company match.
• Generous paid time off.
• Mileage reimbursement.
• Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level