Community Liaison Hospice

Enhabit Home Health & Hospice•Orem, UT

About The Position

The Community Liaison Hospice serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. This helps people navigate post-acute care transitions, with the aim of improving patient outcomes, supporting care transitions, and promoting exceptional quality and satisfaction among patients and referral sources. The position requires a relevant bachelor's degree or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for the degree requirement. Candidates must have at least two years of relevant healthcare business development, community relations, marketing, or sales experience, understand applicable regulations for Medicare-certified home health and hospice operations, and maintain a valid driver's license, legally required automobile liability insurance, and dependable transportation. Clinical candidates must maintain any license required by their state. In-office attendance is essential except for designated full-time remote positions; occasional remote work may be permitted for temporary personal needs or extraordinary circumstances.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver's license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
Clinical candidates must have and maintain a clinical license, as required by state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions, with limited occasional remote work permitted for temporary personal needs or crises beyond the company's control.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions to support improved patient outcomes, care transitions, quality, and patient and referral-source satisfaction.