Community Liaison Hospice

Enhabit Home Health & Hospice•San Antonio, TX

About The Position

The Community Liaison Hospice serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by raising awareness of company services and educating referral sources, patients, families, caregivers, and community partners about program requirements. This helps people navigate post-acute care transitions, with the aim of improving patient outcomes, supporting care transitions, and promoting high-quality care and patient and referral-source satisfaction. The position requires at least two years of experience in healthcare business development, community relations, marketing, or sales, along with demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. A bachelor's degree in a related field or graduation from an approved school of nursing, therapy, or social work is required; equivalent years of work experience may substitute for the degree requirement. Clinical license requirements apply if the position is clinical. Except for designated full-time remote positions, in-office attendance is essential to achieving Enhabit’s objectives. The role also requires dependable transportation and the ability to drive safely in all types of weather.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver's license in the current state of residence, maintained throughout employment.
Automobile liability insurance as required by law, maintained throughout employment.
Strong interpersonal, communication, and presentation skills.
For clinical roles, a clinical license maintained in accordance with state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Demonstrated intermediate technology skills, especially with Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, and other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction.