Community Liaison Hospice
About The Position
The Community Liaison Hospice serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. Its work helps people navigate post-acute care transitions, with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The role requires regular in-office attendance except for designated full-time remote positions. Occasional remote work may be permitted to accommodate temporary personal needs or circumstances beyond the company’s control. The position also requires dependable transportation and safe driving in all types of weather.
Requirements
- Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Valid driver license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
- Strong interpersonal, communication, and presentation skills.
- For clinical candidates, a clinical license must be maintained as required by state requirements and applicable board rules.
- Dependable transportation in good working condition and ability to drive safely in all types of weather.
- Oral and written communication skills, fluency in English, and active listening skills.
- Intermediate technology skills, especially Microsoft Office, including Word and Excel.
- In-office attendance is essential except for designated full-time remote positions.
Nice To Haves
- Graduation from an approved school of nursing, therapy, or social work is highly preferred.
- Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Serve as the primary relationship manager between the company and referral sources, including healthcare organizations and professionals.
- Support referral growth by providing awareness and education about company services and program requirements.
- Educate referral sources, patients, families, caregivers, and community partners to help navigate post-acute care transitions.
- Support improved patient outcomes, care transitions, quality, and patient and referral-source satisfaction.
Benefits
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental, and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
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What This Job Offers
Job Type
Full-time
