Community Liaison Hospice

Enhabit Home Health & Hospice•Taylorsville, UT

15d

About The Position

The Community Liaison Hospice serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners. This work helps people navigate post-acute care transitions, with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent years of work experience may substitute for degree requirements. A nursing, therapy, or social work education is highly preferred. The role requires at least two years of experience in healthcare business development, community relations, marketing, or sales, and demonstrated understanding of applicable laws and regulations governing Medicare-certified home health and hospice operations. The employee must maintain a valid driver's license in their state of residence, legally required automobile liability insurance, and dependable transportation in good working condition. They must be able to drive safely in all types of weather. Strong interpersonal, communication, and presentation skills, English fluency, active listening, and intermediate technology skills—especially Microsoft Word and Excel—are required. Clinical candidates must maintain the clinical license required by their state. Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred. Experience with electronic referral systems and Homecare Homebase, and established relationships with referral sources, are preferred. Except for designated full-time remote positions, in-office attendance is essential to achieving Enhabit objectives. Occasional remote work to accommodate temporary personal needs or crises does not waive this essential function.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Maintain a valid state driver's license in the current state of residence.
Maintain automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
Clinical candidates must maintain the clinical license required by their state to perform the job in accordance with applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather conditions.
Oral and written communication skills, English fluency, and active listening.
Demonstrated intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, and other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help patients and partners navigate post-acute care transitions to support care transitions, improve patient outcomes, and promote quality and patient and referral-source satisfaction.