Community Liaison Hospice

Enhabit Home Health & Hospice•Helena, MT

About The Position

The Community Liaison Hospice serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals. The role supports referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners. The goal is to help navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction. The position requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent years of work experience may be considered in lieu of degree requirements. At least two years of experience in healthcare business development, community relations, marketing, or sales is required. The role also requires understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations, a valid driver’s license, automobile liability insurance, dependable transportation, and strong communication and presentation skills. Except for designated full-time remote positions, in-office attendance is essential to achieve Enhabit’s objectives. Occasional remote work may be permitted to accommodate temporary personal needs or circumstances beyond the company’s control.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver’s license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
If the position is clinical, a clinical license must be maintained as required by state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions; occasional remote work may be permitted for temporary personal needs or circumstances beyond the company’s control.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Manage relationships between the company and referral sources, including physicians, healthcare facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
Help patients and partners navigate post-acute care transitions.
Support improved patient outcomes, care transitions, quality, and patient and referral-source satisfaction.