Community Liaison Hospice
About The Position
The Community Liaison Hospice serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by increasing awareness and understanding of company services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires dependable transportation and safe driving in all types of weather. Unless designated as a full-time remote position, in-office attendance is essential to support teamwork, task completion, supervision, and other position objectives. Occasional remote work to accommodate temporary personal needs or extraordinary circumstances does not waive this requirement.
Requirements
- Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for degree requirements.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Valid state driver’s license in the current state of residence, maintained throughout employment.
- Automobile liability insurance as required by law, maintained throughout employment.
- Strong interpersonal, communication, and presentation skills.
- For clinical candidates, a clinical license maintained according to state requirements and applicable board rules.
- Dependable transportation in good working condition and ability to drive safely in all types of weather.
- Oral and written communication skills, fluency in English, and active listening skills.
- Intermediate technology skills, especially Microsoft Word and Excel.
- In-office attendance, except for designated full-time remote positions; occasional remote work does not eliminate this essential function.
Nice To Haves
- Graduation from an approved school of nursing, therapy, or social work is highly preferred.
- Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Manage relationships between the company and referral sources, including healthcare providers, facilities, and community organizations.
- Support referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
- Help patients and partners navigate post-acute care transitions to support outcomes, quality, and patient and referral-source satisfaction.
Benefits
- Generous paid time off for full-time employees.
- 401(k) matching.
- Medical, dental, and vision coverage.
- Supplemental insurance options.
- Flexible spending accounts.
- Incentive bonus opportunities.
- Continuing education and scholarship opportunities.
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What This Job Offers
Job Type
Full-time
