Community Liaison Home Health

Enhabit Home Health & Hospice•Jackson, MS

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals. The role supports referral growth by building awareness of Enhabit’s services and explaining program requirements to referral sources, patients, families, caregivers, and community partners. Its goal is to help people navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote high quality and satisfaction among patients and referral sources. The position requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent years of work experience may be considered in place of degree requirements. A graduate of an approved school of nursing, therapy, or social work is highly preferred. The role requires at least two years of experience in healthcare business development, community relations, marketing, or sales, as well as demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. The employee must maintain a valid driver’s license in their state of residence, automobile liability insurance as required by law, and dependable transportation in good working condition. Safe driving in all types of weather is required. Strong interpersonal, communication, and presentation skills are required, as are oral and written communication, English fluency, active listening, and intermediate technology skills, especially Microsoft Word and Excel. Clinical employees must maintain the clinical license required by their state. Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred. Experience with electronic referral systems and Homecare Homebase (HCHB), and established relationships with referral sources, are preferred. Except for designated full-time remote positions, in-office attendance is essential to meet Enhabit’s objectives. Occasional remote work to accommodate temporary personal needs or circumstances beyond the company’s control does not waive this essential function.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field; alternatively, graduation from an approved school of nursing, therapy, or social work. Equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver’s license in the current state of residence, maintained as required.
Automobile liability insurance as required by law, maintained as required.
Strong interpersonal, communication, and presentation skills.
For clinical employees, a maintained clinical license as required by the state to perform the job in accordance with applicable board rules.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
In-office attendance, except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, and other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by raising awareness of company services and explaining program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions with the goal of improving patient outcomes and supporting care transitions.
Promote exceptional quality and patient and referral-source satisfaction.