Community Liaison Home Health

Enhabit Home Health & Hospice•Lexington, NC

10d

About The Position

Enhabit Home Health & Hospice is seeking a Community Liaison Home Health to serve as the primary relationship manager between the company and referral sources. The role supports referral growth by raising awareness of the company’s services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for degree requirements. The role requires at least two years of relevant experience, knowledge of laws and regulations governing Medicare-certified home health and hospice operations, a valid driver’s license and automobile liability insurance, dependable transportation, and strong communication and technology skills. In-office attendance is essential except for designated full-time remote positions; occasional remote work to accommodate temporary personal needs or crises does not waive this function. Enhabit describes itself as one of the nation’s largest home-based care providers and highlights organizational stability, a collaborative culture, professional growth, and ongoing development. It is an equal opportunity employer committed to a collaborative and respectful work environment without discrimination on protected grounds.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver’s license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication, fluency in English, and active listening skills.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.
For clinical candidates: maintain a clinical license as required by state requirements and applicable board rules to perform the job.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB) is preferred.
Established relationships with physicians, hospitals, senior living communities, or other referral sources are preferred.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.