Community Liaison Coordinator

City of OcalaFl 34471, FL
Onsite

About The Position

The Community Liaison Coordinator acts as a liaison between the Police Department and the community on crime-related issues and serves as an information resource to the general public. This position is responsible for developing, coordinating, and implementing a variety of crime prevention, safety, and community relations programs for and through the police department.

Requirements

  • Four-year college degree in a related field, or equivalent experience.
  • Candidates must demonstrate paid or volunteer experience that reflects extensive public engagement across diverse demographics.
  • Alternatively, an Associate's degree accompanied by a minimum of five years of relevant experience and/or training.
  • A combination of education and experience in community outreach or volunteer service with not-for-profit organizations may also be substituted for the four-year degree requirement.
  • Florida Operators Driver's License.
  • Resident of Marion County.
  • Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; Ability to write and speak simple sentences as a means for basic communication.
  • Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence.
  • Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence.
  • Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
  • Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees.
  • Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; Ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write speeches and articles for publication that conform to prescribed style and format; Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints; Ability to write speeches and articles using original or innovative techniques or style; Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
  • Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions.
  • Ability to deal with problems involving several known variables in situations of a routine nature.
  • Regular use of highly complex machines and equipment; specialized or advanced software programs.
  • Advanced business English, typing, data entry, customer service; advanced Word, PowerPoint, Publisher and Outlook.

Nice To Haves

  • Preference will be given to applicants who possess comprehensive knowledge and personal familiarity with the assets, needs, and challenges within the West Ocala Community Redevelopment Area.

Responsibilities

  • Works closely with the general public, community, church, civic organizations, neighborhood organizations, task forces, committees, public officials, management, other City employees, business owners, residential owners, contractors, and vendors in order to coordinate programs, disseminate information, and provide assistance.
  • Gives presentations to various groups.
  • Writes operational plans, designs and produces brochures, visual aids, and other program documents; researches and prepares and delivers oral presentations in front of public groups; coordinates, implements, and evaluates curriculums and other various programs; and prepares pamphlets, flyers, and bulletins regarding crime events.
  • Identifies issues specific to community needs in the City and where opportunities exist to establish or enhance community relations between the community and the department.
  • Identifies and implements methods to measure progress and track crime prevention programs.
  • Keeps supervisor informed and/or abreast of involved activities.
  • Attends various training sessions and performs other duties as assigned.
  • Perform any other related duties as required or assigned.
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