Community Liaison - Business Development

UHS•Blue Springs, MO

1d•Hybrid

About The Position

Three Trails Behavioral Hospital in the area of Independence, MO is seeking a dynamic, relationship-driven Community Liaison / Business Development Representative to expand our community presence, strengthen referral partnerships, and support patient access to our services. This role is ideal for someone passionate about behavioral health who thrives on connecting people with the care they need. The name Three Trails was selected to honor the historical significance of the city of Independence as the starting point for the Santa Fe, Oregon and California Trails. The logo icon is a compass, which is symbolic of wayfinding, and metaphorically the personal journey to recovery. The Groundbreaking for the new hospital was held in January 2025. Beam topping was held in July 2025. The facility is expected to open in the second half of 2026. Three Trails Behavioral Hospital will serve children and adolescents, adults and seniors with innovative and evidence-based inpatient behavioral healthcare focused on individual needs and comfort. It will create more than 200 new, full-time jobs including nurses, clinicians, therapists, technicians and administrative staff, when the facility is fully operational. It will be located at the intersection of I-70 and Little Blue Parkway, adjacent to the Children’s Mercy Hospital Outpatient Clinics. The facility will feature 120 licensed beds ready to meet the mental health needs of the surrounding community. It will span more than 88,000 square feet, and will include an activity yard and gym. Universal Health Services (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services, with annual revenues during 2025 of $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements

Bachelor’s degree in Healthcare Administration, Marketing, Business, Behavioral Health, or related field (required)
Experience may be evaluted on a case by case basis in lieu of a degree
Minimum of 2 years of experience in healthcare marketing, business development, behavioral health outreach, or related field highly preferred
Strong understanding of referral processes
Excellent communication, presentation, and relationship-building skills
Self-motivated, goal-oriented, and able to work independently
Valid driver’s license with reliable transportation (travel required)

Responsibilities

Develop and maintain referral relationships with hospitals, physicians, therapists, social workers, schools, and community organizations
Conduct regular in-person visits, presentations, and follow-up to drive admissions growth
Identify new business opportunities and expand market presence within the service area
Serve as a liaison between referral sources, patients, and the hospital’s clinical team
Track referral trends, maintain CRM documentation, and meet/exceed monthly targets
Represent Three Trails Behavioral Hospital at community events and professional networking groups
Stay informed on industry trends and competitor activity
Will need to be able to come into the office on a case by case basis.