Community Lead

JETSET Pilates • San Francisco, CA

1d

About The Position

The Community Lead introduces JETSET Pilates to new markets, builds local relationships, and creates experiences that encourage people to join the community. Working alongside the General Manager, the role supports local partnerships, community events, social media, and member engagement. The position helps launch new studios and supports their ongoing growth by building awareness, generating leads, and contributing to an exceptional member experience.

Before a studio opens, the Community Lead serves as a JETSET ambassador in the community, building local partnerships, planning activations and events, supporting community classes, capturing leads, creating local social content, and generating awareness. After opening, the role focuses on converting community engagement into memberships through partnerships, events, lead follow-up, membership growth support, in-studio member service, and front desk operations.

Requirements

• Experience in hospitality, fitness, retail, events, marketing, or community engagement.
• Exceptional communication and relationship-building skills.
• Passion for health, wellness, and boutique fitness.
• Strong organizational skills and ability to manage multiple priorities.
• Entrepreneurial mindset and proactive approach to problem-solving.
• Flexibility to work mornings, evenings, weekends, and community events as needed.

Responsibilities

• Build relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
• Plan and execute community activations, pop-ups, and tabling events.
• Support JETSET On The Mat community classes and create memorable guest experiences.
• Capture leads and help build a founding member community.
• Create engaging local social media content alongside the marketing team.
• Generate excitement and awareness ahead of studio opening.
• Build partnerships that drive referrals and new memberships after opening.
• Support local events and ongoing community engagement.
• Partner with the General Manager to support membership growth and studio goals.
• Follow up with prospective members and support lead conversion.
• Deliver an exceptional member experience during in-studio shifts.
• Support front desk operations and help create a welcoming, elevated studio environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed