Community Lead
About The Position
The Community Lead at JETSET Pilates introduces the brand to new markets, builds local relationships, and creates experiences that encourage people to join the community. Working alongside the General Manager, the role focuses on local partnerships, community events, social media, and member engagement. The Community Lead helps launch new studios and supports their ongoing growth by building awareness, generating leads, and contributing to an exceptional member experience. Before a studio opens, the Community Lead acts as a JETSET ambassador in the local community, building partnerships, organizing activations and events, supporting community classes, capturing leads, creating local social media content, and generating excitement for opening day. After opening, the role continues to grow partnerships and engagement, support membership growth and lead conversion, deliver an excellent in-studio member experience, and assist with front desk operations.
Requirements
- Experience in hospitality, fitness, retail, events, marketing, or community engagement.
- Exceptional communication and relationship-building skills.
- Passion for health, wellness, and boutique fitness.
- Strong organizational skills and ability to manage multiple priorities.
- Entrepreneurial mindset and proactive approach to problem-solving.
- Flexibility to work mornings, evenings, weekends, and community events as needed.
Responsibilities
- Build relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
- Plan and execute community activations, pop-ups, and tabling events.
- Support JETSET On The Mat community classes and create memorable guest experiences.
- Capture leads and help build a founding member community.
- Create engaging local social media content alongside the marketing team.
- Generate excitement and awareness leading into opening day.
- Continue building partnerships that drive referrals and new memberships.
- Support local events and ongoing community engagement.
- Partner with the General Manager to drive membership growth and studio goals.
- Follow up with prospective members and support lead conversion.
- Deliver an exceptional member experience during in-studio shifts.
- Support front desk operations and help create a welcoming, elevated studio environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
