Community Lead - North Station

JETSET Pilates•North Station, MA

About The Position

The Community Lead introduces JETSET Pilates to new markets, builds local relationships, and creates experiences that encourage people to join the community. Working alongside the General Manager, this role leads local partnerships, community events, social media, and member engagement. The position supports both the launch of new studios and their ongoing growth by building awareness, generating leads, and contributing to an exceptional member experience. Before a studio opens, the Community Lead acts as a brand ambassador throughout the community, building partnerships, organizing activations, supporting community classes, capturing leads, creating local social media content, and generating excitement for opening day. After opening, the role continues to grow partnerships and engagement, support membership growth and lead conversion, and deliver a welcoming in-studio experience while assisting with front desk operations.

Requirements

Experience in hospitality, fitness, retail, events, marketing, or community engagement.
Exceptional communication and relationship-building skills.
Passion for health, wellness, and boutique fitness.
Strong organizational skills and ability to manage multiple priorities.
Entrepreneurial mindset and proactive approach to problem-solving.
Flexibility to work mornings, evenings, weekends, and community events as needed.

Responsibilities

Build relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
Plan and execute community activations, pop-ups, and tabling events.
Support JETSET On The Mat community classes and create memorable guest experiences.
Capture leads and help build a founding member community.
Create local social media content with the marketing team.
Generate awareness and excitement leading up to studio opening.
Build ongoing partnerships that drive referrals and new memberships.
Support local events and ongoing community engagement.
Partner with the General Manager to drive membership growth and studio goals.
Follow up with prospective members and support lead conversion.
Deliver an exceptional member experience during in-studio shifts.
Support front desk operations and help create a welcoming, elevated studio environment.