Community Support Specialist - North

Youth Futures•Ogden, UT

16h•$19 - $21

About The Position

The Community Support Specialist plans, evaluates, and analyzes community engagement efforts through communications, youth outreach, community presentations, volunteer coordination, and management of the Safe Place program. The role works under limited supervision in the community and requires sound judgment, time management, and self-motivation. The specialist coordinates outreach and education activities, develops outreach materials and presentations, schedules and attends community events, maintains and expands Safe Place sites, and builds relationships with community partners. The position also supports marketing and communications, promotes Youth Futures, directs donor and business engagement opportunities to the appropriate team member, and helps convey the organization’s purpose to the public. The role recruits, trains, supervises, and matches volunteers with suitable opportunities. It also maintains records and databases for outreach, Safe Place activities, and volunteers, prepares regular reports, tracks volunteer schedules, and acknowledges community and volunteer activities. The position requires weekend and evening work and involves physical activities including lifting and carrying up to 50 pounds.

Requirements

Bachelor’s degree preferred; 3–5 years of relevant experience in business or nonprofit communications and community outreach.
Strong attention to detail and organizational skills.
Ability to manage multiple projects.
Outgoing and engaging personality, with confidence interacting face-to-face with community members.
Strong graphic design and writing skills for developing outreach materials and organizational collateral.
Ability to prepare and present oral and written reports on outreach activities, track and assess progress, and address deficiencies.
Ability to relate empathetically, supportively, and without judgment to runaway and homeless youth and their families.
Valid driver’s license and a driving record that meets or exceeds the organization’s insurance requirements.
Strong youth engagement and relationship-building skills.
Excellent presentation, written, and verbal communication skills.
Qualified experience with Microsoft and Adobe software.
Ability to work independently and as part of a team.
Availability to work weekends and evenings.
Ability to perform a range of physical motions and exert up to 50 pounds, including walking, hiking, lifting and carrying, standing, sitting for long periods, kneeling, squatting, and stooping for brief periods.

Nice To Haves

Bachelor’s degree.

Responsibilities

Coordinate an annual community outreach plan.
Create community outreach materials, presentation decks, and organizational collateral in collaboration with the team.
Schedule community outreach presentations and communicate staff coverage and responsibilities.
Plan, coordinate, and distribute promotional materials at tabling events and community events.
Coordinate National Safe Place Program efforts, maintain existing sites, and recruit and implement new program sites.
Maintain relationships with collaborative partners and cultivate new partnerships.
Attend relevant community meetings and events.
Assist with organizational special events and coordinate volunteers for events.
Conduct activities promoting Youth Futures, including events, community presentations, and other activities that increase organizational visibility and awareness.
Direct opportunities for cultivating, soliciting, and stewarding engagement with donors and businesses to the appropriate team member.
Ensure the organization’s purpose is conveyed to the public.
Work with the team to develop and implement a volunteer recruitment, training, and utilization plan.
Recruit, train, and supervise program volunteers through outreach programs, email, and volunteer databases.
Keep volunteers informed about the organization and volunteer opportunities.
Match volunteers to opportunities suited to their skills and ensure they understand their responsibilities and receive appropriate training.
Maintain accurate records and provide regular reports on community presentations, media, and community events.
Track Safe Place program activities in organizational databases.
Collect volunteer information, availability, and skills, and maintain an up-to-date database.
Maintain volunteer schedules and work records.
Manage timely and appropriate acknowledgements for community and volunteer activities.
Assist the team in other assigned areas.