Community Lead - McCandless

JETSET Pilates•McCandless, PA

About The Position

The Community Lead introduces JETSET Pilates to new markets, builds local relationships, and creates experiences that encourage people to join the community. Working alongside the General Manager, this role supports local partnerships, community events, social media, and member engagement. The position contributes to launching new studios and supporting their ongoing growth by building awareness, generating leads, and delivering an exceptional member experience. Before a studio opens, the Community Lead serves as a brand ambassador in the community, develops local partnerships, organizes activations and events, supports community classes, captures leads, and builds excitement for opening day. After opening, the role continues to grow community engagement and partnerships, supports membership growth and lead conversion, and helps deliver a welcoming studio experience while assisting with front desk operations.

Requirements

  • Experience in hospitality, fitness, retail, events, marketing, or community engagement.
  • Exceptional communication and relationship-building skills.
  • Passion for health, wellness, and boutique fitness.
  • Strong organizational skills and the ability to manage multiple priorities.
  • An entrepreneurial mindset and proactive approach to problem-solving.
  • Flexibility to work mornings, evenings, weekends, and community events as needed.

Responsibilities

  • Build relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
  • Plan and execute community activations, pop-ups, and tabling events.
  • Support JETSET On The Mat community classes and create memorable guest experiences.
  • Capture leads and help build a founding member community.
  • Create local social media content alongside the marketing team.
  • Generate awareness and excitement leading up to studio opening.
  • Continue developing partnerships that drive referrals and memberships after opening.
  • Support local events and ongoing community engagement.
  • Partner with the General Manager to drive membership growth and studio goals.
  • Follow up with prospective members and support lead conversion.
  • Deliver an exceptional member experience during in-studio shifts.
  • Support front desk operations and help create a welcoming, elevated studio environment.
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