General Manager - McCandless

JETSET Pilates • McCandless, PA

6d

About The Position

JETSET Pilates is hiring a Founding General Manager to help launch a new studio in McCandless. The role partners closely with ownership to recruit and develop the founding team, build community excitement, establish operational processes, and prepare for a successful studio opening. After launch, the General Manager leads day-to-day studio operations while continuing to grow membership, develop the team, and provide an exceptional client experience.

General Managers are expected to complete the JETSET Instructor Training Academy Program, teach an average of 6–8 classes per week, and maintain an active in-studio presence during at least 25 class times per week. The role may later expand to supporting additional studio openings and multi-unit growth.

Requirements

• At least 3 years of operations or general management experience.
• A proven track record of building and leading high-performing teams.
• Self-starter with an entrepreneurial spirit who takes initiative, solves problems proactively, and can work where processes are still being developed.
• Strong sales instincts and experience driving revenue targets and coaching others to do the same.
• Strong analytical skills, including building reports, interpreting data, and making data-backed decisions.
• Exceptional organizational skills and ability to manage competing priorities while maintaining momentum and attention to detail.
• Outstanding communication skills and ability to connect with clients and team members.
• Ability to travel for a 5-day Instructor training at a Regional Training & Support Center.
• Ability to stand and move throughout the studio for extended periods.
• Ability to lift up to 30 pounds.
• Flexible availability, including mornings, evenings, weekends, and holidays as business needs require.
• Ability to complete the JETSET Instructor Training Academy Program, teach an average of 6–8 classes per week, and maintain an in-studio presence during at least 25 class times per week.

Nice To Haves

• Experience in boutique fitness, hospitality, or a luxury membership-model consumer service environment.
• Experience leading teams across multiple locations or in a pre-opening context.
• Hands-on experience in fitness instruction or coaching.
• Passion for community building and understanding of the local wellness, fitness, and hospitality community.

Responsibilities

• Execute grassroots marketing initiatives before opening and build relationships with local businesses, influencers, and community partners.
• Generate local awareness and excitement, build a pipeline of prospective founding members, support social media initiatives, and coordinate community events and pre-sale activations.
• Recruit, hire, onboard, and develop the founding Instructor and Studio Lead team before opening.
• Lead onboarding and operational training, foster accountability, collaboration, and hospitality, and conduct coaching conversations and performance check-ins.
• Partner with ownership on launch readiness and establish operational processes, studio workflows, schedules, staffing plans, and standards.
• Coordinate vendor readiness, equipment setup, and operational logistics, and ensure opening day is executed successfully.
• Drive founding membership sales and execute pre-sale and launch campaigns.
• Coach the team on consultative sales techniques and monitor pre-sale conversion metrics, membership goals, and launch-readiness KPIs.
• Provide ownership with regular updates on launch readiness and business performance, identify opportunities to improve systems and processes, and support future studio openings as the brand grows.
• After launch, lead ongoing studio operations, membership growth, team development, and client experience.

Benefits

• Complimentary or discounted JETSET Pilates classes.
• Paid time off (PTO).
• Professional development opportunities.
• Additional benefits may include performance bonuses, health insurance, retirement plans, and other perks, depending on studio location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed