Community Impact Coordinator

Washington Spirit•Falls Church, VA

4h•$48,000 - $55,000•Hybrid

About The Position

The Coordinator, Community Impact supports the Washington Spirit’s community and youth soccer initiatives across the DC region. Reporting to the Vice President of Fan Growth & Community Impact, the Coordinator serves as the club’s Supporter Liaison, manages the donation request process, and owns a portfolio of community programs from planning through reporting. The role is hands-on, including leading drills at youth clinics and community events and serving as a visible presence for the club on matchdays. It is suited to someone who loves the game, builds trust with a wide range of people, and can manage multiple projects at once. The role is based in Falls Church, Virginia, with a hybrid work structure and attendance at matches and events in Washington, DC. The annual base salary ranges from $48,000 to $55,000 USD, with eligibility for a performance-based bonus.

Requirements

Bachelor’s degree from an accredited four-year college or university, or equivalent experience in community relations, event coordination, youth sports, nonprofit programming, or professional sports.
Must pass a background check and complete U.S. Center for SafeSport training and any club safeguarding requirements before working with youth participants.
Highly organized and detail-oriented, with demonstrated ability to manage multiple projects, deadlines, and tracking systems simultaneously and accurately.
Valid driver’s license and reliable transportation for travel to community sites.
Availability for evenings, weekends, holidays, and all home matches.
Proficiency in Microsoft Office and ability to learn CRM and ticketing platforms.
Strong written and verbal communication and listening skills.

Responsibilities

Serve as the club’s Supporter Liaison and primary point of contact for supporters’ groups, maintaining regular two-way communication.
Coordinate away supporter ticketing with opposing clubs and the Spirit ticketing team, including allocations, sales, and distribution.
Partner with Game Operations and Security on supporters’ section needs, including tifo and banner approvals, section access, and the code of conduct.
Route supporter feedback to the appropriate departments and track issues through resolution.
Facilitate periodic meetings between supporters’ groups and club leadership, and document outcomes and follow-ups.
Manage donation requests end to end, including intake, review against club criteria, decision communication, fulfillment, and tracking.
Build and maintain a standardized donation request system, including eligibility guidelines, documentation, and response timelines.
Manage donated-item inventory, such as tickets and signed merchandise, in partnership with Ticketing, Merchandise, and Player Relations.
Regularly report on donation volume, value, and community reach.
Own assigned community programs from start to finish, setting goals and success measures, developing structure, timelines, and budgets, and executing the programs.
Build and maintain relationships with schools, nonprofits, youth leagues, and community leaders across the DC region.
Support sponsor-supported community programs in partnership with the Partnerships team.
Capture impact data and prepare post-program recaps for leadership, partners, and sponsors.
Partner with Communications and Content to capture stories and assets from community work.
Plan and lead soccer clinics, drills, and on-field activities for participants of varied ages and skill levels.
Recruit, schedule, and brief volunteers and coaching staff for clinics and events.
Follow club safeguarding standards for youth programming, including participant waivers, supervision ratios, and emergency action plans.
Manage clinic equipment, setup, and breakdown.
Manage matchday hospitality for community stakeholders and guests, including ticket allotments, guest lists, check-in, and on-field recognitions.
Track program budgets, process vendor invoices, and maintain accurate records in club systems.
Support additional department initiatives as assigned.