Community Impact Coordinator

Pennrose•Newport News, VA
•$22 - $24

About The Position

The Community Impact Coordinator develops and implements educational, social, and empowering on-site programming to improve residents’ quality of life and property operations. The coordinator connects residents with community agencies and programs that can address their needs and support successful tenancy, while ensuring compliance with applicable reporting requirements. The role coordinates supportive service plans and programming across assigned properties, assesses resident needs, facilitates access to services, and educates residents about lease obligations. It also works proactively to address rental delinquency, housekeeping, and other resident-related issues that could contribute to turnover or property damage. The coordinator networks and collaborates with community agencies to deliver useful programming and services.

Requirements

  • Bachelor’s degree in Social Services or a related field, or two to three years of experience in the Social Service field or a related area.
  • Valid driver’s license.
  • Insured vehicle.
  • Ability to travel between properties and for on-call emergencies and trainings.
  • Ability to work periodic flexible hours.
  • Ability to travel by plane and automobile.
  • Ability to work at property locations within or near transitional neighborhoods.
  • Ability to climb stairs, use elevators, bend, squat, and reach overhead.

Responsibilities

  • Coordinate supportive service plans and the delivery of appropriate programming and services at assigned properties.
  • Maintain compliance with supportive service program requirements for each development.
  • Ensure assigned properties meet PMC Scorecard requirements and complete PMC, state, and federal reporting on time.
  • Assess residents’ needs and facilitate access to services or provide resources.
  • Educate residents on lease obligations to support successful tenancy.
  • Proactively address rental delinquency, housekeeping, and resident-related issues that could contribute to high turnover or property damage.
  • Identify, network, and collaborate with community agencies to provide programming and services that educate residents and enhance their quality of life.
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