Community Home Loan Originator (NOLA)

Credit Human Careers•New Orleans, LA

6d•Onsite

About The Position

The Community Home Loan Originator – NOLA is the single point of contact for members and prospective borrowers throughout the home loan process, with the goal of establishing an exceptional member experience. This individual proactively solicits residential home loans that meet established loan quality and production goals and helps borrowers find loans that fit their financial needs. The role builds and maintains relationships with members, community organizations, and referral partners; guides borrowers from initial contact through funding; and supports responsible lending through analysis of financial and credit information, product awareness, regulatory compliance, and clear communication. The position is onsite in New Orleans, Louisiana, and is scheduled Monday through Friday, 8:30 a.m. to 5:30 p.m.

Requirements

At least 2 years of sales experience in residential loan lending or a related field.
General knowledge of mortgages, basic mortgage calculations and definitions, mortgage underwriting, and equity loans.
Professional appearance and conduct.
Strong time management and reliability, including punctuality, completing tasks within required timeframes, and effective planning, prioritization, and self-management.
Independent and creative problem-solving skills.
Strong sense of urgency and ownership.
Customer-service-oriented and member-centric approach.
Detail-oriented and organized work habits.
Ability to work well with others and contribute to a positive team environment and high morale.
Proficiency in Microsoft Office Suite, including Excel, Word, Access, PowerPoint, and Outlook.
Active listening skills and strong verbal and written communication skills.
Support for Credit Human leadership and management.
Ability to advocate for improvements by sharing ideas and suggestions to enhance processes, member experience, and organizational effectiveness.
High motivation and an entrepreneurial mindset.
High school diploma or equivalent.
Eligibility to be registered as a Mortgage Loan Originator (MLO) with the National Mortgage Licensing System (NMLS) and Registry.
Currently authorized to work in the United States on a full-time basis.

Nice To Haves

Underwriting experience.
Bilingual ability.
Four-year college degree.
NMLS registration.

Responsibilities

Build and maintain a recurring pipeline of member, community, and referral relationships that generate mortgage lending opportunities.
Cultivate partnerships with real estate professionals, builders, contractors, financial planners, nonprofits, community groups, and Financial Health Centers.
Guide members and prospective borrowers through the home loan process as a trusted single point of contact.
Match borrowers with residential home loan solutions aligned with their financial needs and long-term goals.
Analyze financial and credit information to support responsible lending decisions and a smooth approval process.
Manage loan pipelines to support timely funding, clear communication, and follow-through on commitments.
Promote product awareness, regulatory compliance, and responsible debt management in interactions with members and stakeholders.