Community Healthcare Worker - PRN (IL - Gurnee/Lake County)

Adobe Population Health•Gurnee, IL

53d•$20 - $24•Remote

About The Position

Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 and committed to positively impacting the lives we touch. The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized as one of “America's Fastest-Growing Private Companies” by Inc. 5000 and has earned a "Best Places to Work" award from the Phoenix Business Journal consecutive times. APH offers customized programs for insurance groups, providers, hospitals, and families, which include case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. As one of the country's few fully integrated healthcare providers, APH provides top-notch medical services with various service lines. The company is expanding and looking for individuals who want to make a difference and help those in need. The Community Healthcare Worker (CHW) plays a vital role in improving health outcomes by providing in-home support, care coordination, health education, and community resource navigation. This role blends direct community engagement with patient advocacy and interdisciplinary collaboration to reduce barriers to care and promote wellness. The CHW supports physical, behavioral, and social health needs by conducting home visits, assisting with care plan adherence, and connecting members to critical community services. The ideal candidate demonstrates compassion, cultural humility, and a commitment to serving underserved populations. This role requires regular travel throughout assigned counties and surrounding service areas. This is a Per Diem (PRN) position and is scheduled on an “as-needed” basis to support operational staffing needs. PRN employees may be utilized to cover planned and unplanned absences including call-offs, vacations, extended leave, and vacant positions. Adobe Population Health is not obligated to offer shifts, and PRN employees are not guaranteed consistent scheduling beyond program participation requirements.

Requirements

Experience working in healthcare, community health, social service, or outreach setting preferred.
Ability to work independently in the field and adapt to changing environments.
Strong communication, interpersonal, and customer-service skills.
Ability to build trust and rapport with diverse and underserved populations.
Compassionate and patient-centered mindset.
Cultural humility and ability to work with diverse communities.
Self-directed and accountable.
Strong teamwork and collaboration skills.
Dedication to mission-driven and community-based care.
Strong problem-solving, organization, and time-management skills.
Proficiency with technology, including EMR systems and Microsoft Office.
Commitment to confidentiality and HIPAA compliance.
Bilingual (English/Spanish) strongly preferred.
Willingness to travel regularly throughout the county; reliable transportation and clean driving record required.
High school diploma or GED required.
Valid driver’s license and proof of insurance required.

Nice To Haves

An associate or bachelor degree in a related field preferred.
Medical Assistant (MA), CNA, EMT, or other healthcare background a plus.
Current CPR/BLS certification preferred.

Responsibilities

Conduct field-based home visits to assess social, environmental, and basic health needs.
Assist patients in navigating healthcare systems and community services.
Support scheduling of appointments, care follow-ups, transportation, and referrals.
Provide patient check-ins via phone, virtual platforms, and in-person visits.
Advocate for patient access to services, acting as a liaison with providers and support agencies.
Assist with addressing care gaps and supporting preventative screenings.
Provide education on chronic disease prevention, wellness, nutrition, medication safety, and lifestyle management.
Encourage patient engagement and empowerment in their care plans.
Offer emotional support and guidance to help patients manage life transitions and stressors.
Connect patients to community programs including housing, food security, behavioral health, financial assistance, and other social supports.
Participate in community events, health fairs, and outreach programs.
Conduct home safety evaluations and recommend resources to support independent living.
Build relationships with community partners and collaborate to expand support networks.
Maintain accurate and timely documentation in the Electronic Medical Record (EMR).
Track patient interactions, referrals, and service outcomes.
Ensure compliance with HIPAA and organizational confidentiality requirements.
Participate in quality improvement and program evaluation activities.
Collaborate with interdisciplinary teams, including clinical and social service staff.
Attend team meetings, trainings, and case review sessions.
Support setup and breakdown for community health events.
Perform additional related duties as assigned.
Maintain availability for a minimum of one (1) eight-hour shift per week.
Work a minimum of four (4) shifts per month to remain active in the PRN Staffing Program.
Respond and assist with staffing requests at least three (3) out of every four (4) times contacted when reasonably available.
Report to assigned shifts at scheduled start times or within two (2) hours when covering unplanned absences.
Accept assignments within designated service areas as directed by leadership.
Notify management in advance of any known periods of unavailability following company policy.