Community Health Worker-Rural Healthcare

Excelsior Wellness • Spokane, WA

2d • $23 - $30

About The Position

The Community Health Worker supports individuals and families in accessing healthcare, community resources, and social services through Excelsior Wellness’s rural healthcare initiatives, including services associated with the Certified Community Behavioral Health Clinic (CCBHC) model. The role helps people navigate healthcare and social service systems, identify barriers to care, and connect with resources such as health insurance, housing, food assistance, health education, and medical and behavioral health services.

Working with healthcare providers, community organizations, and people receiving services, the Community Health Worker supports care coordination, promotes healthier lifestyles, and helps reduce healthcare disparities in rural and underserved communities. The position combines office-based and community-based responsibilities and includes regular travel to community locations. Most travel is within the local service area, though occasional out-of-town travel may be required. Work may take place in a variety of indoor and outdoor environments.

Requirements

• High school diploma or equivalent.
• Community Health Worker certification.
• Current Washington State Agency Affiliated Counselor credential, or ability to obtain registration within 60 days of employment.
• At least three years of experience working with youth and families.
• Comprehensive knowledge of community resources, public assistance programs, and social service systems.
• Strong interpersonal and communication skills and ability to build positive relationships with individuals, families, and community partners.
• Strong organizational and multitasking abilities, including the ability to manage competing priorities in a fast-paced environment.
• Ability to make ethical, safe, and informed decisions while maintaining professionalism.
• Ability to manage individual stress and perform essential job responsibilities safely and effectively.
• Ability to meet applicable criminal background screening requirements.
• Must be at least 21 years of age.
• Valid driver's license for required community-based travel.

Nice To Haves

• Bachelor's degree in counseling or a related field.
• Experience working in community health, healthcare, behavioral health, or social service settings.
• Familiarity with integrated healthcare models, including Certified Community Behavioral Health Clinics (CCBHCs).
• Experience supporting individuals and families in rural or underserved communities.
• Experience with community outreach, resource navigation, care coordination, or health education.
• Familiarity with trauma-informed, person-centered, and culturally responsive service practices.

Responsibilities

• Help individuals and families access healthcare, health insurance, housing, food assistance, and other community support programs.
• Provide individuals and groups with education about health promotion, disease prevention, available healthcare services, and healthier lifestyle strategies.
• Complete individualized health and resource assessments to identify barriers, concerns, and opportunities for additional support.
• Coordinate with medical providers, behavioral health professionals, and community partners to support coordinated care and access to appropriate services.
• Connect individuals with healthcare providers, social services, and community resources; assist with referrals, applications, and follow-up.
• Advocate for individuals and families and help them understand and navigate healthcare and public assistance systems.
• Develop and maintain collaborative relationships with local organizations, schools, healthcare providers, and community agencies.
• Provide respectful, culturally sensitive, individualized support that recognizes the diverse needs, experiences, and backgrounds of the communities served.
• Maintain accurate and timely records of services, referrals, and care coordination activities while protecting confidential patient information.
• Participate in multidisciplinary meetings, required training, professional development, and initiatives to improve healthcare access and service coordination.
• Travel regularly to community locations, primarily within the local service area, with occasional out-of-town travel possibly required.

Benefits

• Medical, dental, and vision coverage with employee premiums ranging from $0 to $75 per month.
• Annual medical deductibles ranging from $250 to $500, depending on the plan.
• Employer retirement contributions.
• Generous paid time off and 11 paid holidays.
• Continuing education opportunities, professional learning resources, and ongoing skill development.
• Employer-paid life insurance.
• Opportunities to build relationships, strengthen community partnerships, and improve access to essential healthcare services.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED