Community Health Worker-Rural Healthcare

Excelsior Wellness • Spokane, WA

1d

About The Position

The Community Health Worker supports individuals and families in accessing healthcare, community resources, and social services as part of Excelsior Wellness’s rural healthcare initiatives, including services associated with the Certified Community Behavioral Health Clinic (CCBHC) model. The role helps people navigate healthcare and social service systems, identify barriers to care, and connect with resources such as health insurance, housing, food assistance, health education, and medical and behavioral health services.

Working collaboratively with healthcare providers, community organizations, and individuals receiving services, the Community Health Worker helps improve care coordination, promote healthier lifestyles, and reduce healthcare disparities in rural and underserved communities. The position includes office-based and community-based responsibilities, regular travel to community locations, and occasional out-of-town travel. Work may take place in a variety of indoor and outdoor environments.

Requirements

• High school diploma or equivalent.
• Community Health Worker certification.
• Current Washington State Agency Affiliated Counselor credential or ability to obtain registration within 60 days of employment.
• At least three years of experience working with youth and families.
• Comprehensive knowledge of community resources, public assistance programs, and social service systems.
• Strong interpersonal and communication skills, including the ability to build positive relationships with individuals, families, and community partners.
• Strong organizational and multitasking abilities, including the ability to manage competing priorities in a fast-paced environment.
• Ability to make ethical, safe, and informed decisions while maintaining professionalism.
• Ability to manage individual stress and perform essential job responsibilities safely and effectively.
• Ability to meet applicable criminal background screening requirements.
• Must be at least 21 years of age.
• Valid driver's license for required community-based travel.

Nice To Haves

• Bachelor's degree in counseling or a related field.
• Experience working in community health, healthcare, behavioral health, or social service settings.
• Familiarity with integrated healthcare models, including Certified Community Behavioral Health Clinics (CCBHCs).
• Experience supporting individuals and families in rural or underserved communities.
• Experience with community outreach, resource navigation, care coordination, or health education.
• Familiarity with trauma-informed, person-centered, and culturally responsive service practices.

Responsibilities

• Assist individuals and families in accessing healthcare services, health insurance, housing, food assistance, and other community support programs.
• Provide individuals and groups with education on health promotion, disease prevention, healthcare services, and strategies for maintaining healthier lifestyles.
• Complete individualized health and resource assessments to identify barriers, concerns, and opportunities for additional support.
• Collaborate with medical providers, behavioral health professionals, and community partners to support coordinated care and access to appropriate services.
• Connect individuals with healthcare providers, social services, and community resources, assisting with referrals, applications, and follow-up.
• Advocate for individuals and families and help them understand and navigate healthcare and public assistance systems.
• Develop and maintain collaborative relationships with local organizations, schools, healthcare providers, and community agencies.
• Provide respectful, culturally sensitive, individualized support that recognizes the diverse needs, experiences, and backgrounds of the communities served.
• Maintain accurate, timely records of services, referrals, and care coordination activities while protecting confidential patient information.
• Participate in multidisciplinary meetings, required training, professional development, and initiatives to improve healthcare access and service coordination.

Benefits

• Medical, dental, and vision coverage with employee premiums ranging from $0 to $75 per month.
• Annual medical deductibles ranging from $250 to $500, depending on the plan.
• Employer retirement contributions.
• Generous paid time off and 11 paid holidays.
• Continuing education opportunities, professional learning resources, and ongoing skill development.
• Employer-paid life insurance.
• Opportunities to build relationships, strengthen community partnerships, and improve access to essential healthcare services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED