Community Health Worker (Administrative Officer) - Range 14 / Amea

Municipality of AnchorageAnchorage, AK
Hybrid

About The Position

The Community Health Worker (CHW) provides administrative support for the Anchorage Health Department in support of bridging clinical, behavioral, and social services to support community members in achieving better health outcomes. This position provides community-based outreach, education, and care coordination to improve individual and population health outcomes, addresses gaps in access to care, connects clients with essential services like housing and transportation, and improves local understanding of public health barriers through data collection and community engagement. The CHW focuses on vulnerable and underserved communities, offering culturally responsive services related to communicable disease prevention, reproductive health, and substance use, including opioid use disorder (OUD). Under the direction of the Sexual Clinic Program Manager, the CHW will have a defined focus on supporting individuals and families affected by OUD consistent with allowable uses under the National Opioid Settlement Agreement. The CHW supports and promotes targeted efforts such as overdose prevention education, naloxone distribution, and navigation to medication-assisted treatment and recovery support. The CHW assists a multidisciplinary team of Public Health Nurses, physicians and support staff; coordinates with partner agencies; participates in disease investigations; and utilizes an electronic health record. Performs other duties as assigned. The Anchorage Health Department (AHD) engages in the State of Alaska Department of Health and Social Services (AHD) emergency responses and the federal Incident Command System (ICS). This includes training exercises as part of the AHD's Crisis Health Action Team (CHAT) and municipal Emergency Operations Center (EOC). In the case of a natural or manmade disaster, AHD employees may be called to engage in emergency operations responses and recovery.

Requirements

  • Bachelor’s degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position OR Associate’s degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline and four (4) years of experience in the field related to the position. OR High school diploma, GED or equivalent and six (6) years of experience in the field related to the position.
  • A valid State of Alaska Driver’s License with satisfactory driving record at time of hire.

Nice To Haves

  • Certification in Public Health (CPH)
  • Certified Health Education Specialist (CHES)
  • Degree in Health Sciences
  • Certification in Medical Assisting (CMA) or Nursing Assisting (CNA).
  • American Red Cross/American Heart Association Cardiopulmonary Resuscitation Certification (CPR), Basic Life Support (BLS) or equivalent
  • Preferred experience with local, state and federal grant awards.

Responsibilities

  • Provides administrative support for the Anchorage Health Department.
  • Provides community-based outreach, education, and care coordination.
  • Connects clients with essential services like housing and transportation.
  • Improves local understanding of public health barriers through data collection and community engagement.
  • Offers culturally responsive services related to communicable disease prevention, reproductive health, and substance use, including opioid use disorder (OUD).
  • Supports individuals and families affected by OUD.
  • Supports and promotes targeted efforts such as overdose prevention education, naloxone distribution, and navigation to medication-assisted treatment and recovery support.
  • Assists a multidisciplinary team of Public Health Nurses, physicians and support staff.
  • Coordinates with partner agencies.
  • Participates in disease investigations.
  • Utilizes an electronic health record.
  • Performs other duties as assigned.
  • Engages in emergency responses and the federal Incident Command System (ICS).
  • May be called to engage in emergency operations responses and recovery in case of a natural or manmade disaster.

Benefits

  • Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head.
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