A Guided Journey (AGJ) Community Health Worker

Care Ring, Inc.•Charlotte, NC

5d•$39,520 - $43,680

About The Position

Care Ring seeks a Community Health Worker for its A Guided Journey-Healthy Start Enhanced (AGJ-HSE) program. The role provides case management, care coordination, and health education to program participants. As a trusted community member, the Community Health Worker helps participants access services and delivers high-quality, culturally competent support. The position focuses on maternal and child health, improved birth outcomes, family well-being, perinatal health knowledge, and participant self-sufficiency through outreach, community education, informal counseling, social support, and advocacy. This is a full-time, hourly, non-exempt position funded by an HRSA grant ending September 30, 2027, and is contingent on continued federal funding. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with occasional evening and weekend work. The position involves home and community visits throughout Mecklenburg County, local travel to meetings and events, and occasional overnight travel to meetings or conferences.

Requirements

High school diploma or GED.
Complete and pass Community Health Worker certification within six months of hire.
Experience in home visiting, maternal and child health, or working with underserved populations.
Proof of COVID-19 vaccination is required as a condition of employment.
Must reside in Mecklenburg County; priority is given to applicants residing in ZIP codes 28205, 28206, 28208, 28212, 28216, or 28217.
Valid driver's license and insured automobile.
Excellent written and verbal communication skills.
Comfort conducting home visits throughout Mecklenburg County.
Basic computer skills.
Ability to work a flexible schedule that includes some evenings and weekends.
Ability to make decisions independently and as part of a team, using sound analytical and problem-solving skills.
Ability to work effectively with culturally diverse participants and colleagues.
Effective communication skills for collaborating with multidisciplinary teams.
Initiative, ability to multitask independently, and sound judgment and decision-making.

Nice To Haves

Bilingual in Spanish.
Knowledge of services available in the community.
Job-related education, such as certifications; preference will be given to applicants with these qualifications.

Responsibilities

Identify and enroll eligible participants according to A Guided Journey-Healthy Start Enhanced qualifying criteria.
Provide basic and moderate case management and maintain accurate participant records.
Collaborate with participants on case plans and review and modify plans periodically.
Coordinate care and link participants and their families to community resources through home- and community-based services.
Use a home-visitation curriculum and conduct structured, scheduled home and outreach visits with pregnant and postpartum participants.
Provide evidence-based and evidence-informed education on topics including breastfeeding, immunization, safe sleep, family planning, smoking cessation, nutrition, mental health, physical health, stress, and domestic violence.
Conduct risk assessments and screenings and refer participants to community agencies as needed.
Communicate openly and respectfully with participants and their families.
Enter participant data into the database promptly to meet grant productivity requirements.
Maintain HIPAA compliance and confidentiality.
Complete required training and ongoing professional development for Community Health Worker certification.
Attend meetings, events, and conferences, including staff meetings and case conferences.
Follow Care Ring and A Guided Journey policies, procedures, and best practices.
Participate in community outreach and participant recruitment activities.
Promote public awareness of Care Ring and the A Guided Journey model.
Report suspected child or adult abuse, neglect, or exploitation and serve as a liaison during evaluation and investigation.
Document participant interactions, assessments, interventions, and referrals in a timely manner.
Evaluate participant progress toward goals and document outcomes.
Develop and maintain relationships with community agencies and partners.
Perform related duties as assigned or required.