A Guided Journey Community Consortium Coordinator

Care Ring, Inc.•Charlotte, NC

5d•$25 - $25

About The Position

Care Ring, a nonprofit organization dedicated to providing health services for people who are uninsured, underinsured, or lack access to affordable, high-quality health care, seeks a Community Consortium Coordinator for its A Guided Journey – Healthy Start Enhanced program. This relationship-driven, grant-funded position supports community and volunteer engagement, including Consortium coordination and Food Pantry volunteer support. The coordinator keeps Consortium members, families, and community partners engaged; facilitates meetings; tracks Consortium data and reporting; and builds and sustains a strong Food Pantry volunteer base, including providing backup shift coverage for the A Guided Journey Department. This is a full-time, hourly, non-exempt position scheduled for 40 hours per week, Monday through Friday. Occasional evening hours are required for bi-monthly Consortium meetings, and weekend work may also be required. The position pays $25.00 per hour and reports to Maternal Child Health Leadership.

Requirements

High school diploma required.
Prior experience in administrative support, customer service, volunteer coordination, or community outreach.
Strong organizational skills and attention to detail.
Excellent oral and written communication skills.
Comfort engaging with diverse families, community partners, and volunteers.
Ability to work independently and collaboratively as part of a team.
Self-motivated and able to take initiative.
Basic understanding of food safety standards and food pantry inventory practices, or willingness to learn.
Reliable transportation to support Food Pantry shifts and community events.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.

Nice To Haves

Associate's degree in Human Services or a related field.
Experience recruiting, communicating with, and retaining volunteers.
Experience tracking and reporting programmatic or attendance data, such as in Excel or a database.

Responsibilities

Plan, coordinate, and facilitate full Consortium and workgroup meetings, including the bi-monthly meeting held on the second Thursday of the month from 6:00 p.m. to 8:00 p.m.
Facilitate strategic planning and guide Consortium members in developing comprehensive action plans in coordination with the Advisory Care Team (ACT).
Communicate regularly and promptly with Consortium members, families, and community partners, including informing them about Care Ring community events.
Represent the Consortium and its priorities to individuals, the public, and other organizations at local, state, and national levels.
Attend A Guided Journey Healthy Start program meetings every other Thursday from 10:00 a.m. to 12:00 p.m., including graduation events in April and October.
Follow up on emails and actionable tasks in a timely manner.
Recruit, communicate with, and retain regular Food Pantry volunteers.
Monitor and respond to the volunteer inbox, route inquiries, and confirm shift sign-ups.
Maintain proactive communication with volunteers and support volunteer recognition and follow-up.
Support targeted outreach connecting Food Pantry clients with other Care Ring programs and community resources.
Provide backup Food Pantry shift coverage, including basic inventory tracking and adherence to food safety standards.
Help ensure adequate regular volunteer coverage for scheduled Food Pantry shifts.
Track and manage Consortium data reporting, including meeting attendance, member engagement, and activity documentation.
Maintain accurate records of volunteer engagement and Food Pantry service statistics.
Contribute to program evaluation, outcome reporting, and performance measurement, including preparing regular reports on Consortium and volunteer program data.
Attend mandatory weekly team meetings on Mondays.
Attend monthly budget meetings with the Project Manager and collaborate to ensure contract spending aligns with the budget.
Assist with other administrative and outreach tasks supporting Consortium engagement and Food Pantry operations, as assigned.
Abide by applicable state and federal laws.