Community Coordinator

Lucid Private Offices•Southlake, TX
•Onsite

About The Position

Lucid Private Offices is seeking a friendly, detail-oriented, and customer-focused Community Coordinator to provide customer service and administrative support at its shared-workspace locations. The coordinator serves as a welcoming point of contact for clients and visitors, builds relationships with clients from varied industries, and helps maintain an organized, professional workspace. The role calls for an enthusiastic, professional attitude and daily demonstration of joy, hospitality, client-centered service, owner mentality, prioritization, and organization.

Requirements

  • Warm, approachable, and professional people skills, including the ability to connect with clients, remember names, and make people feel welcome.
  • Ability to work independently, anticipate needs, and solve problems proactively.
  • Strong hospitality and communication skills, with the ability to adapt to fast-paced environments and changing situations.
  • Strong organizational skills and attention to detail, including the ability to handle multiple tasks efficiently.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook, and comfort learning new software systems.

Nice To Haves

  • At least six months of administrative or executive assistant experience is preferred.

Responsibilities

  • Answer and transfer incoming phone calls for clients and provide a positive first impression.
  • Greet visitors, offer refreshments, and direct them to the appropriate meeting space.
  • Keep the center clean, welcoming, and organized.
  • Open and close the center, prepare coffee and flavored water, maintain the kitchen and common areas, and reset meeting rooms after use.
  • Manage scheduling and use of conference rooms, boardrooms, day offices, and coworking spaces.
  • Process new client move-ins, distribute keys, and update client information in the company software.
  • Perform administrative tasks such as data entry, filing, and scanning.
  • Handle mail and coordinate deliveries, communicating with clients about packages in a timely and accurate manner.
  • Assist with client tours and support the Sales Team.
  • Build client relationships and help foster a sense of community and belonging.

Benefits

  • Employer coverage of 75% of medical, dental, and vision insurance.
  • Fitness and wellness reimbursement up to $100 per month.
  • Paid Time Off (PTO) and Volunteer Time Off (VTO).
  • 10 paid holidays in addition to PTO.
  • Maternity and paternity leave.
  • 401(k) plan with company match after one year of employment.
  • No standard nights or weekends required.
  • Business-casual attire and a professional workplace community.
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