Community Health Worker-Clinical

Indiana University Health System • Indianapolis, IN

2d • Onsite

About The Position

The Community Health Worker strengthens connections between patients, healthcare teams, and social service systems by providing hands-on support to people managing chronic conditions. Working primarily in a clinic environment, the role engages patients in disease-specific programs through education, coaching, and care coordination. The Community Health Worker also identifies eligible individuals and facilitates enrollment in Remote Patient Monitoring (RPM) services for conditions such as hypertension, obesity, maternal health, and other targeted health needs.

The position involves regular face-to-face interaction with patients and care teams through clinic huddles, outreach, and coordination activities, and collaboration with clinical staff to track progress toward care goals. Occasional home visits are conducted to assess barriers to care, reinforce self-management skills, and ensure effective use of remote monitoring equipment. By connecting clinical care with community resources, the role supports patient engagement, reduces obstacles to care, and helps improve health outcomes across the population served. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The work location is Gateway Plaza, embedded in the Emergency Department.

Requirements

• High school diploma or GED.
• 0–3 years of relevant experience.
• Must obtain Community Health Worker certification within one year of hire, in accordance with state and organizational standards.
• Ongoing continuing education may be required to maintain certification.
• Basic computer skills.
• Knowledge of medical, community, and social resources.

Responsibilities

• Provide hands-on support to individuals managing chronic conditions.
• Connect patients, healthcare teams, and social service systems.
• Engage patients in disease-specific programs through education, coaching, and care coordination.
• Identify eligible individuals and facilitate enrollment in Remote Patient Monitoring services.
• Maintain face-to-face interaction with patients and care teams through clinic huddles, outreach, and coordination activities.
• Collaborate with clinical staff to track progress toward care goals.
• Conduct occasional home visits to assess barriers to care, reinforce self-management skills, and ensure effective use of remote monitoring equipment.
• Bridge clinical care and community resources to support patient engagement, reduce obstacles to care, and improve health outcomes.

Benefits

• 401(k) retirement savings with employer match
• Tuition reimbursement
• Employee Assistance Program counseling at no cost
• Team member wellness programs with points that contribute to a biweekly financial incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED