Community Health Worker - Spanish Speaking Required - Fulltime

NYU Langone Health • New York, NY

2d • Onsite

About The Position

The Community Health Worker is part of an interdisciplinary team that includes, but is not limited to, medical and behavioral health providers servicing patients in a primary care setting. By ensuring patients remain or become engaged in services/programming, are educated about self-care issues, and are assisted with access to care, the Community Health Worker will be part of a team that improves patient health and thus quality of life.

Requirements

• High School Diploma/GED
• At least 1 year experience in a health service related field.
• Bi-lingual- English/Spanish or Chinese, Arabic, Russian or Yiddish depending on targeted patient population.
• Computer literate (Microsoft Office), telephone, fax machine, and photocopy machine skills required.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Experience in community outreach and engagement.
• Bachelor's degree

Responsibilities

• Support patients in following recommendations that support brain health such as nutrition, sleep, exercise, and medication adherence.
• Assess patients for social drivers of health
• Assist patients in accessing a full range of needed medical, behavioral health, chemical dependency, and community services.
• Participate in all required trainings.
• Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, access to technology such as MyChart, child care problems, appointment scheduling conflict, etc.
• Provide education and coaching to parents to promote positive health outcomes.
• Provide office and community based support services to patients (E.g.- Patient escorts to medical appointments, medical appointment reminders, assistance with obtaining medications from pharmacies, etc.)
• Screen patients for program and benefit eligibility and assist with benefit applications and connection to services that impact patients physical health and emotional well-being.
• Document all work with patients in Compass Rose module of EPIC and other required platforms in compliance with department standards.
• Complete care plans with patients in collaboration with clinical team.
• Support the development of culturally tailored and linguistically appropriate health education materials.
• Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements.
• Perform other duties as assigned or volunteered in alignment with FHC mission, goals and values.
• Prepare for and participate in any individual or team meetings/supervision as required by the department.
• Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs

Benefits

• Financial security benefits
• Generous time-off program
• Employee resources groups for peer support
• Holistic employee wellness program focusing on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED