Counselor- Fulltime - Spanish Required

NYU Langone Health • New York, NY

1d • Onsite

About The Position

The Counselor is responsible for working with patients with chronic health conditions to assist them in accessing healthy foods while also addressing other social drivers of health. This includes conducting outreach, eligibility and SDOH screening, and support in connecting to needed benefits and resources. The Counselor will help patients will support patients in meeting their goals by ensuring they remain or become engaged in services/programming, are educated about self-care issues, and are assisted with access to care. The counselor will also be part of a team that improves patient health and thus quality of life.

Requirements

• High School Diploma or equivalent required.
• 1+ years relevant experience working, ability to plan and manage,
• Knowledge of public benefits
• History of immigrant community engagement
• Must be able to effectively communicate with all levels of the organization.
• Spanish Required

Nice To Haves

• Bachelor's Degree preferred.
• Good interpersonal skills
• Attention to detail

Responsibilities

• Conduct outreach to eligible patients to enroll in services
• Do pre and post tests to measure knowledge of nutrition and conduct surveys to determine eating habits at baseline.
• Interviews clients to assess needs for social services.
• Attend staff meetings and other appropriate meetings provided by the agency.
• Identifies and makes referrals to a variety of public and community agencies providing food shelter clothing medical educational and other services schedules client appointments acts as client advocate in obtaining services.
• Screen patient for social drivers of health if not already screened
• Assess patient food needs and preferences to determine whether medically tailored meals should be delivered to home or picked up by a patient.
• Co-Facilitate and facilitate workshops focused on nutrition and how patients can best manage their health conditions.
• Advocate for patients when barriers to care including language and literacy barriers, access to transportation, problems with insurance coverage, child care problems, appointment scheduling conflict, etc.
• Screen patients for benefit eligibility and assists patients with benefit applications.
• Maintain electronic records and compile statistical data in accordance with the department standards.
• Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements.
• Document and track work, including referrals, benefit applications, outreach and case management.

Benefits

• financial security benefits
• generous time-off program
• employee resources groups for peer support
• holistic employee wellness program (physical, mental, nutritional, sleep, social, financial, and preventive care)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED