Patient Navigator - Spanish Speaking Required

NYU Langone Health•New York, NY
•Onsite

About The Position

The Patient Navigator coordinates patient care services, providing outreach, education, and referral services. This role is responsible for executing medical and support service plans. Depending on grant requirements and the population served, the Patient Navigator may offer rapid HIV testing and pre- and post-test counseling.

Requirements

  • Bachelors degree, or equivalent combination of education and patient navigation/case management experience (e.g., Associates degree and two years experience, high school diploma/GED and four years experience).
  • Fluency in Spanish strongly preferred.
  • Basic Life Support (BLS) Certification through the American Heart Association is required at the time of hire and is required to be maintained.
  • Must be able to effectively communicate with all levels of the organization.

Nice To Haves

  • Past experience and employment in a hospital or health care setting preferred.

Responsibilities

  • Participates in trainings, conferences, meetings, and quality improvement efforts as assigned.
  • Ensures patients make and keep appropriate health and social services appointments; accompanies patients to primary care appointments and to other health care and social service encounters, as appropriate.
  • Provides education, risk-reduction counseling, and skill-building services to the patients, as necessary per patient needs and grant requirements.
  • Depending on grant requirements and population served, may provide rapid HIV testing and pre and post test counseling.
  • Performs entitlement reassessment and follow-ups.
  • Coordinates ongoing navigation and logistical support for appointment keeping reminders, transportation and childcare arrangements, as appropriate.
  • Provides critical information to other members of the health care team based on observations in the field or in patient encounters.
  • Educates, coaches and empowers patients.
  • Depending on needs, may provide DOT (Daily Observed Therapy); if providing DOT, must observe and record patient self-administration of medications.

Benefits

  • Financial security benefits
  • Generous time-off program
  • Employee resources groups for peer support
  • Holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care.
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