Community Health Worker - Spanish Speaking Preferred

Elica Health Centers•North Highlands, CA

2d•Hybrid

About The Position

Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. We are currently hiring for a Community Health Worker to join our growing team! WHAT YOU'LL DO : Under the direct supervision of the Enhanced Care Management Team’s Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for supporting Members in improving their whole health, through outreach and engagement activities, which are partially field based. The CHW - ECM works closely and collaboratively with the Enhanced Care Management Care Manager team, to ensure high quality and seamless care for Members.

Requirements

High School Diploma or equivalent required
Minimum one (1) year of experience in outreach and inter-agency referral services preferred
Minimum one (1) year of experience with Electronic Medical Records (EMR), EPIC preferred
Knowledge of Sacramento, Placer and Yolo County Community Resources strongly preferred
Knowledge of basic medical terminology strongly preferred
Strong understanding of HIPAA
Current BLS and First Aid certification preferred
EHR systems, EPIC OCHIN preferred
Proficient with Microsoft Office and Google Workspace
Possess strong organizational skills
Reliable form of transportation with clean driving record
Must demonstrate a high level of verbal, writing and listening skills
Ability to coordinate between various data sources and data entry systems
Ability to work outside of the office up to 6 hours per day for 2 or more days a week, year round (not a work from home role)
Ability to work appropriately and effectively within a variety of communities with varying populations, possessing strong interpersonal skills
Ability to distribute and maintain records and files
Ability to operate a computer, laptop, and/or cell phone
Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.

Nice To Haves

Associates degree or higher
Community Health Worker certificate
Bilingual/Multilingual in English and Spanish, Farsi, Dari, Russian, Arabic, Hmong, Vietnamese, Korean, Chinese, and/or American Sign Language highly preferred.

Responsibilities

Provide support, empowerment, mentorship, education for patients with health challenges, including substance use and mental health issues.
Evaluate client eligibility for CalAIM benefits in accordance with program criteria; compile, verify and submit supporting documentation to health plans for determination and approval.
Perform telephonic, mail and in-person outreach to lists of Medi-Cal beneficiaries identified due to high utilization of emergency medical care, homelessness status, SMI/SUD, and/or various chronic conditions.
Work collaboratively with identified agency partners to conduct outreach in the community, focusing on those who are most vulnerable.
Establish and maintain positive, productive working relationships with mental health programs, shelter programs, police (and other local officials), and providers of community services.
Assist in obtaining health coverage insurance and housing readiness documentation such as ID, social security card and income verification including coordination of transportation to appointments as necessary.
Work in various environments, including shelters, street outreach, home visits, homeless encampments and community clinics.
Maintains clients’ confidentiality and strict adherence to confidentiality requirements.
Work with internal and external navigators from other agencies to ensure coordinated outreach approaches.
Work with internal and external teams to confirm health coverage and ensure comprehensive health services, nutrition programs and other community resources.
Maintain complete and timely client records, daily activity logs, mileage logs, and other reports as directed.
Collaborate with ECM Care Managers to support individuals enrolled in the ECM program.
Communicate with clients, caregivers, and multidisciplinary providers to coordinate care and ensure access to appropriate services.
Attend team meetings, case conferences, training workshops and community meetings as needed.
Other duties as assigned.

Benefits

403(b) retirement plan with up to 4% employer matching and 100% immediate vesting
Two Anthem Blue Cross PPO plans for medical
Dental coverage
Vision coverage
Employer-Funded Health Reimbursement Arrangement (HRA)
Health Care FSA
Dependent Care FSA
Company-paid basic Life and AD&D Insurance
Options to enhance coverage (Hospital Indemnity, Critical Illness, Accident Insurance)
ID Theft Protection
Pet Insurance
Accrued paid time off
Paid holidays
Employee Assistance Plan (EAP) access (includes counseling, financial, and legal services, along with a vast library of online resources)
Tuition Reimbursement Program
CME/CEU and license reimbursements for eligible roles